Answer:
The answer is b) describe how to create intense and active loyalty relationships with customers.
Explanation:
The resonance model refers to the nature of the consumer's relationship with the brand, and the degree of synchronization that the consumer has with the brand. It is about answering questions that serve to define as a brand/company, questions that deepen issues of how the company is perceived by the target audience and will be the differential point that will generate the correlation of mutual interests with the brand and the consumer.
Answer:
a. 50, which is high by historical standards.
Explanation:
a. 50, which is high by historical standards.
It is high because current price is high than earnings.
Earning yield is the reciprocal of price earning ratio that is = 1/ (P/E ratio) expressed as a percentage.
So
PRice Earning ratio = Market price per share/ Earning per share
Price Earning ration= $20/ 0.4 = 50
Earning per share= Earnings/ No of shares outstanding
EPS= $ 1 million/$ 2.5 million = 0.4
Answer:
Kate is most likely to Provide a fast response to the customer using customer care software.
Explanation:
Customer Service Executives job is to handle phone, internet etc, interactions with customers. They manage client claims, complaints and process customer orders.
She received a complaint from Mike(who is a customer) about an unnecessary deduction of $10 from his phone credit. If Kate is going to follow her job protocol, she need to provide fast, accurate and precise response to Mike(the customer) using the company customer care software.
Using the software and her knowledge of customer service she should be able to offer a professional approach in answering mike and provide information about the deduction.
Answer:
B. Debit Vacation Benefits Expense $1,500; credit Vacation Benefits Payable $1,500
Explanation:
Lets consider all the other options to eliminate them from our choice
Option A: The entry provided debits the vacation benefits expenses and credits the prepaid vacation benefits. The liability for the vacation credit earned by the employees during the month needs to be recorded so this is not an adjustment of an advance vacation benefit.
Option C: The required entry has nothing to do with taxes so not relevant.
Option D: The entry is to record the liability for vacations earned by the employees so an expenses has to be recorded.
Option E: The option reduces the liability and reduces the expenses which is against the requirement of the question
