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Bas_tet [7]
2 years ago
7

In order to meet and exceed customers' expectations over time, firms must: a. successfully defend their established core compete

ncies from imitation by competitors. b. continuously improve, innovate, and upgrade their core competencies. c. answer the questions: who, what, when, where, how, and why as they apply to customers. d. constantly manipulate customers' perceptions of their needs.
Business
1 answer:
forsale [732]2 years ago
8 0
<h2>Option B: continuously improve, innovate, and upgrade their core competencies.</h2>

Explanation:

A firm exceeds, retain customer only by

1. Continuously improving: Even a successful company will have some flaws, where they have to find, repairs it and go to the next level. So improvement is unchangeable.

2. Innovate: Create new products, showing things in a newer fashion connects the customer and when the customer is connected the business is always on.

3. Update Core competencies: Upgrade is necessary in each and every part of the organization which includes skills of employees, infrastructure, etc.

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Chandler Kumar owns two antique stores. One is in an upscale neighborhood, and its merchandise is artfully arranged and priced t
Sav [38]

Answer: targeting

Explanation: In simple words, targeting strategies refers to the strategy involving the selection of potential customers and product that will be offered to those customers.

In the given case, Chandler is doing a minor change in the presentation of the goods offered so that he can target different type of customers. In the first store he is trying to target the high value customers by arranging the goods in a sophisticated manner and in the second one he is targeting the common customer.

Hence from the above we can conclude that Kumar is using different targeting strategies.

8 0
2 years ago
Read 2 more answers
Python Company sells merchandise on account for $5000 to Monte Company with credit terms of 2/10, n/30. Monte Company returns $1
Lisa [10]

Answer:

amount of the check  =  $3430  

Explanation:

given data

sells merchandise account =  $5000

credit terms of 2/10, n/30

Company returns =  $1500

to find out

amount of the check

solution

we will find here amount of the check that is express here as

amount of the check =  (sells merchandise account -  Company returns) × (100 - n )    .......................1

put here value in equation 1 we get    

amount of the check  =  (5000 - 1500 ) × (100% - 2%)

amount of the check  =  (3500 ) × (98%)  

amount of the check  =  $3430  

7 0
2 years ago
Luther industries has a dividend yield of 4.5% and a cost of equity capital of 10%. luther industries' dividends are expected to
Darina [25.2K]
<span>A) 5.5%

A) rE = Div1 / P0 + g
0.1 = 0.045 + g, so g = 5.5%</span>
8 0
2 years ago
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You and the other shoe store owners decide to fix your shoe prices at $60 a pair in order to maximize your profits. This is call
igomit [66]
Is called collusion

It's actually price collusion to be precise ( not to be mistaken for the crime collusion)

Often time, to attract customers, sellers will offer a lower price than their competitor. Though it may attract more customer, it will lower their profit.

In price collusion, all sellers is guaranteed to have same product price and profit margin, creating a perfect competition market for that product
6 0
2 years ago
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In our first Class Discussion, explain why Dr. King believed his disobedience of the so-called "Jim Crow" law in Alabama was "co
pav-90 [236]
Dr. Martin Luther King Jr. trusted his noncompliance oF the Jim Crow laws in Alabama were conscionable on the grounds that he mentions that they had as of now attempted with negotiation, and Felt they were victims of broken guarantees. Dr. Lord communicated that peaceful direct action, was the main ethically substantial technique to convey injusTce to the surFace, where it could be seen and managed, and in this manner, they were Forced to ignore the law. Dr. Lord Jr. said "One has a lawful as well as an ethical duty to obey just laws.
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2 years ago
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