Question

Jacey works as a receptionist at a medical office. While performing all the office duties, as well as greeting patients as they check-in for appointments, she developed an idea that could make the check-in process faster and the paperwork more efficient and streamlined. She wants to share this information with her supervisor, so she scheduled a meeting at the end of the week. However, she’s beginning to feel nervous about pitching her idea because she’s worried that her supervisor will think she’s working outside of her role and overstepping her position. Her co-worker tells her to stop being worried and focus on how this meeting could highlight her communication skills and professionalism at the office. Discuss one recommendation to help Jacey prepare for the meeting with her supervisor. Describe one communication strategy that Jacey can use when presenting the idea to her supervisor. Explain how Jacey can best present a professional image to her supervisor during the meeting.

Answer 1

To prepare for the meeting with her supervisor, Jacey must devise an effective communication strategy that helps her communicate her ideas clearly and objectively, which also helps to improve the supervisor's perception of Jacey's professionalism.

The communication process is essential for every organization, it is through it that processes and interactions occur for the proper functioning of the company. Therefore, a professional must seek to develop their communication and relationship skills with other co-workers.

Assertive communication is the ability that an individual has to express their opinions, ideas, criticisms and feelings in a clear, objective and honest way, which is a skill that is highly requested by organizations that prioritize interpersonal relationships.

Assertiveness conveys greater reliability and positioning while prioritizing ethical, cordial and empathetic communication. So this can be a good communication strategy that Hacey should develop to present his idea of ​​improving organizational processes.

Learn more here:

brainly.com/question/18100115