Bureaucracy has diverse patterns of activities and interactions, which cannot be accounted by its organization structure.
Explanation:
The informal side of bureaucracy is composed of many day to day activities and participants as well. Such activities may go by ignored, because they do not correspond to the official rules and procedures of bureaucracy.
A good example might be the gossiping news spreading so much faster than the official channel of communications. This situation takes place, because the official channel has to pass the oficial ideology filter; which is purely regulated by the central government.
Hello TheGoTtim, I am not too familiar with this topic but i will provide you with what i know:
<span> In real-life organizations, humans are creative enough to resist bureaucratic regulation. Informality might cut corners but also provides the flexibility necessary for change. Informality comes from the varying personalities of organizational leader. [Answer from multiple references]