Question

Dale, the owner of a local real estate agency, is even more committed to making the used copier, which he recently purchased, work even though it keeps jamming, and his employees have been telling him about other problems they have been having with the copier. The ______ affects Dale’s decision making.

Answer 1

Answer:

The best answer to the question: The ___ affects Dale´s decision-making, would be: escalation of commitment bias.

Explanation:

Dale, the owner of the real estate agency, has made a choice for his company and that is to buy a copier that was secondhand. Although the decision that he made proved to be the wrong one, and the copier is proving to be faulty, not just as witnessed by Dale himself, but also by his employees, and there is plenty of evidence that should lead Dale to change his decision, he stubbornly sticks to his initial choice and keeps attempting to use the faulty copier. Dale´s attitude is known in psychology as escalation of commitment bias, a human behavior that appears when a person is faced with the negative effects of a decision that has been made, but instead of correcting the mistake and accepting the error, the person keeps on with the wrongful behavior.