Question

Your co-worker Terry is dealing with a lot lately. Usually, he is a productive member of your team, but lately, he's been ill-tempered and even rude to you and the rest of your team. You know that Terry's supervisor scolded him for poor work habits and he got a speeding ticket last week. He also seems worried that he might be fired. You're sympathetic, but his attitude is causing the rest of your team to suffer in terms of morale and productivity. How would you approach Terry about his negative attitude in a positive and non-aggressive way? << Read Less

Answer 1

Explanation:

• Identify the root cause: This will eradicate the negativity and make sure it does not turn back.
• Do not get into argument while conversing: The aggressive nature of Terry needs to moved to calm attitude and this can be achieved only if you show the calmness.
• Understand their emotions and be empathetic: ill-tempered is on the emotion shown in negative way. So accept and move him in an empathetic approach.
• Help voluntarily: Lend your ears to Terry's problem and go voluntarily to help him to come out with his negative thoughts
• Appreciate: Provide appreciation even if there is a small shift in the attitude