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Annette [7]
2 years ago
13

Ally Bank advertises "24/7 live customer care," which means that customer can call by telephone and speak with a human being abo

ut their banking matters any time of day or night. Ally Bank customers never have to talk to a machine. With this service feature, Ally Bank is emphasizing the _________ dimension of service quality.
Business
1 answer:
Sidana [21]2 years ago
4 0

Answer:

Ally Bank is emphasizing the Empathy dimension of service quality

Explanation:

Empathy -

It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .

In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .

Hence , from the given scenario of the question ,

The correct answer is empathy .

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Tai works in an office at his place of employment; however, most of the day he is found at other computers working. In which car
Andreas93 [3]
C. Information Support and Services.
7 0
2 years ago
Read 2 more answers
On January 1, 2022, Harvee Company had Accounts Receivable of $54,200 and Allowance for Doubtful Accounts of $3,700. Harvee Comp
Alexxandr [17]

Answer:

Jan. 5

Dr Account Receivable                $4,000

  Cr Sales                                      $4,000

(to record sales to Rian)

Feb. 2

Dr Promissory note Receivable   $4,000

  Cr Account Receivable              $4,000

(to record acceptance of Rian company's note)

Feb. 12

Dr Promissory note Receivable    $12,000

  Cr Sales                                       $12,000  

(to record sales to Cato company through acceptance its notes)

Feb. 26

Dr Account Receivable                  $5,200

  Cr Sales                                        $5,200

(to record sales to Malcolm)

Apr. 5

Dr Promissory note Receivable     $5,200

  Cr Account Receivable                $5,200

( to record acceptance of Malcolm notes)

Apr. 12 ( assume Cato's note is collected)

Dr Cash                                              $12,200

Cr Promissory note Receivable       $12,000

Cr Interest Income                           $200

(to record the collection of Cato's note)

June. 2 ( assume Rian's note is collected)

Dr Cash                                              $4,120

Cr Promissory note Receivable       $4,000

Cr Interest Income                           $120

(to record the collection of Rian's note)

Jul. 5

Dr Cash                                              $5,304

Cr Promissory note Receivable       $5,200

Cr Interest Income                           $104

(to record the collection of Malcolm's note)

Explanation:

The calculation of Interest income from the Notes of the three companies as followed:

Rian: 4,000 x 9% x 4/12 = $120

Cato: 12,000 x 10% x 2/12 = $200

Malcolm: 5,200 x 8% x 3/12 = $104.

Further explanation has been put as description under each journal entries listed above.

Cost of goods sold is not included for each sales entries as guided in the question.

5 0
2 years ago
Sunset Travel Agency specializes in flights between Toronto and Jamaica. It books passengers on OshawaOshawa Air. Sunset's fixed
coldgirl [10]

Answer:

Explanation:

Break even point=fixed cost/ contribution margin per unit

Units to be sold to get target operating income=(fixed costs+ target operating income)/contribution margin per unit

1. Revenue=10%×1600=$160 per ticket

Contribution per ticket=$100-$42=$58 per ticket.

Fixed cost=$29,500

Break even units:$29,500/$58=508.6 tickets

Units to be sold to get target operating income:(29500+$12000)/$58=715.5 tickets

2. Revenue=10%×1600=$160 per ticket

Contribution per ticket=$100-$35=$65 per ticket.

Fixed cost=$29,500

Break even units:$29,500/$65=453.8 tickets

Units to be sold to get target operatig income:(29500+$12000)/$65=638 tickets

3.

Revenue=$50 per ticket

Contribution per ticket=$50-$35=$15 per ticket.

Fixed cost=$29,500

Break even units:$29,500/$15=1966 tickets

Units to be sold to get target operating income:(29,500+$12,000)/$15=2766 tickets

4.

Revenue:$55(fixed comission fee)+$5(delivery fee)=$60 per ticket

Contribution per ticket=$60-$35=$25 per ticket.

Fixed cost=$29,500

Break even units:$29,500/$25=1180 tickets

Units to be sold to get target operating income:(29,500+$12,000)/$25=1,660 tickets

3 0
2 years ago
There are six printers at "Today's news" newspaper, each printing at the same constant rate. Working together, the six printers
MrRissso [65]

Answer:

Explanation:

Given:

Today:

Number of printers = 6

Work duration = 12 hours

Tomorrow:

Work duration = 8 hours

At the same rate of printing,

If 6 printer were used to print newspapers for 12 hours.

Only 1 printer will work for 12 × 6 hours at the same rate

But is the printers were 8, (12 × 6)/8

= 9 printers.

Initial number of printers = 6 printers

Additional printers to be purchased = 9 - 6

= 3 printers

3 0
2 years ago
Read 2 more answers
Consider a company that provides two services using the same basic process. Service A is relatively complex, and has 15 opportun
patriot [66]

Answer:

The answer is: Total DPMO of the overall process is = 4,733.33

Explanation:

To calculate the defects per million opportunities (DPMO) we use the following formula:

       DPMO = (D/(U*O))*1,000,000

  • Defects = D
  • Unit = U
  • Opportunity to have a defect = O

We are given the following data:

<u>Service A:</u>                                           <u>Service B:</u>

D = 10                                                  D = 17

U = 500                                              U = 1,000

O = 15                                                  O = 5

DPMO Service A = [10 / (500 x 15)] x 1,000,000 = 1,333.33

DPMO Service B = [17 / (1,000 x 5)] x 1,000,000 = 3,400

Total DPMO = 4,733.33

4 0
2 years ago
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