Question

A woman returns a formal dress to your store. It is stained and has a rip at the hem line, but she says she is returning it unworn because it doesn't fit. How do you inform her of your refusal to give her a refund?

Answer 1

Answer:

Politely and according to the rules of the store

Explanation:

First and foremost, I wi have set of rules in my store, particularly anything that has to do with clothing. Such as before you leave my store, you must have inspect the clothing and assertion it has in good condition before purchase ,so if you want to return the clothing it has to be in condition as you bought it otherwise you pay for an damage. I have to make my customers understand this, and with this I will be able to inform them of my refusal if any happens because there way a laid down agreement before purchase.