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Oksana_A [137]
2 years ago
6

Consider the following vignette. Aboard the cruise ship Royal Majesty, a breakfast diner complains to the waiter that the meal i

s cold. The waiter sends the meal back to the kitchen and returns shortly with a plate of steaming eggs and bacon. The customer refuses the meal again. This breakdown in customer interaction can best be described as:
Business
1 answer:
snow_lady [41]2 years ago
4 0

Answer:

unreasonable demands

Explanation:

This specific customer is making contradictory demands since he/she first complains that the breakfast is too cold and then that it is too hot.

The problem here is not the fault of the waiter or the kitchen, the customer is probably frustrated about something else (or has some type of internal conflict) and just decides to be rude or irrational with his/her meal. No matter what service is provided to the customer, he/she will complain about it just for the sake of complaining. This type of customer is classified as chronic complainer.

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Wee Be Irish produces authentic Irish gifts and clothing. Wee Be Irish uses a good deal of television advertising and sales prom
gregori [183]

Answer:  pull marketing strategy

Explanation: In simple words, pull marketing strategy refers to the strategy in which the producer tries to create demand for the product by using promotional tools. Under this strategy, the firm focus to make customer seek a product unlike push strategy in which the firm focuses on pushing the product to people.

In the given case, WEE be is using TV medium to promote its product hence they are using pull marketing strategy.

3 0
1 year ago
Shellhammer Company's inventory records show the following data for the month of September: Units Unit Cost Inventory, September
Pie

Answer:

Shellhammer Company

Ending inventory = $712

Cost of goods sold = $2,492

Explanation:

a) Data and Calculations:

Date                     Item          Units           Unit Cost     Total Cost

September 1    Inventory           100           $3.34          $334.00

September 8   Purchases        450             3.50          1,575.00

September 18 Purchases        350              3.70          1,295.00

September 30 Total                900                            $3,204.00

Ending inventory                     200

Cost of goods sold                 700

Weighted Average cost = Total cost of goods available for sale/Total units available for sale

= $3,204/900 = $3.56

Value of Ending Inventory = $3.56 * 200 = $712

Value of Cost of goods sold = $3.56 * 700 = $2,492

b) The weighted average inventory costing, under the period inventory system, used by Shellhammer is an assumption that the costs attributable to ending inventory and cost of goods sold are determined from the average cost per unit and that these the average cost is ascertained at the end of the period.  Therefore, the cost of beginning inventory and purchases are accumulated and divided by the units of goods available for sale.

4 0
1 year ago
An airline knows that there are two types of travelers: business travelers and vacationers. For a particular flight, there are 1
xenn [34]

Answer:

10) c. $40,000

11)  a. $15,000

12) All of the above are correct.

Explanation:

we are given:

Total seats available = 150

100 business traveller are willing to pay $600 per ticket

50 business traveller are willing to pay $300 per ticket

Cost of airline of providing flight = $20,000

 

10)

when the airline sell the ticket at $600, only business traveller will be willing to pay for the ticket

Total business traveller = 100  

Total money incurred by selling the tickets = $(600 x 100 )

                                                                        = $60,000

Cost of providing flight = $20,000

profit generated = $( 60,000 - 20,000)

                           = $ 40,000

Therefore, the profit generated is $40,000

11)  

charging each customer their willingness to pay relative to charging a flat price of $600 per ticket

first 100 customers will be business traaveller they will buy the tickets at the flat price of $600, after that the company will sell it's ticket to the vacationer at a price lower than the flat price by maximum price the vaccationer is willing to pay i.e $300

So net extra profit in this case will be (300 x 50 ) = $15,000  

12)

It must be remembered that the main aim of price discrimination is to increase the total revenue and hopefully the profits of the supplier.

So the monopolist will always try to maximize the profit

7 0
2 years ago
A consumer's weekly income is $300, and the consumer buys 5 bars of chocolate per week. When income increases to $330, the consu
EastWind [94]

Answer:

The income elasticity of demand for chocolate by this consumer is about 1.90

Explanation:

the change in quantity = (6 - 5)/(6 + 5)

                                      = 0.091

the change in income = (330 - 300)/(330 + 300)

                                     = 0.048

the income elasticity = 0.091/0.048

                                   = 1.90

Therefore, The income elasticity of demand for chocolate by this consumer is about 1.90

7 0
2 years ago
Arrange the steps for conflict resolution in proper sequence. Every individual involved in the conflict is encouraged to offer a
Lyrx [107]

-Individuals involved in the conflict is encouraged to come together.

-Every individual involved in the conflict expresses his or her opinion in an open manner.

-Every individual involved in the conflict is encouraged to offer a solution.  

-Discuss all the solutions and decide on the one that satisfies everyone.

8 0
2 years ago
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