Answer:
A, B
Explanation:
While C and D are also important factors in giving a speech, they do not specifically help create a friendly and comfortable tone.
<span>The type of relationship between two people who work the same job is horizontal. A horizontal relationship is one which is characterized by interaction and reciprocity on an even platform. A vertical relationship is one which occur between a boss and a worker.</span><span />
1-C
2-C
3-A
4-C
5-B
Hope this helps!