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ddd [48]
1 year ago
5

Which closing best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved? a. We a

ppreciate that you let us know about your unfortunate situation. We hope you agree that we demonstrated how much we consider customers our No.1 priority. We can't give you cash for your defective bag, but you can exchange it for an item of equal or lesser value at any retailer that carries the Yuma brand. b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare. c. Please take the defective gym bag to any retailer carrying our brand to exchange it for a new hard-wearing Yuma bag.
Business
1 answer:
Sergio039 [100]1 year ago
4 0

Answer:

The closing that best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved is:

b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare.

Explanation:

The closing of 'a' in this case sounds unbusinesslike, to say the least.  It is very much unlike the closing of 'b' which is very apt.  The customer should never be made to appear to be at fault for patronizing our products.  The customer's satisfaction should be the utmost guide for maintaining correct customer services.  Trying to attribute a product's fault to a customer is totally wrong and sounds unprofessional.  Finally, option 'c' lacks basic customer service courtesy as it appears to be a command directed to the customer.

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Erin works at a financial institution. She has offered a housing loan to a customer. While carrying out the transaction, which l
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Answer:

D. ensure that she credits the loan amount accurately to the customer’s account

Explanation:

Erin needs to address this legal responsibility, and "arranging an informal meeting with the customer" is not a legal responsibility. Similarly, C is not a legal responsibility, and in fact, it is a crime. And E is not a legal responsibility. These details are not being given at the time of sanctioning the loan. However, D is certainly a legal responsibility as Erin needs to ensure that she credits the loan amount accurately to the customer's account.

6 0
2 years ago
Determine whether the following statement is true or false, and explain your reasoning:
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Answer:

The statement is true

Explanation:

As a fact, I agree that with large sample sizes, even the small differences between the null value and the observed point estimate can be statistically significant.

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It's also established that point estimate get more clearer and understandable, and the difference between the mean and the null value can be easily singled out if the sample size is bigger.

Suffix to say, however, while the difference may connote a statistical importance, the practical implication notwithstanding, will be looked and studied on a different set of rules and procedures, beyond the statistical relevance.

6 0
2 years ago
Assume that a certain product has the demand function given by
ss7ja [257]
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3 0
2 years ago
Which statement best describes one way businesses participate in the
likoan [24]

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8 0
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The one-year interest rate over the next 10 years will be 3%, 4.5%, 6%, 7.5%, 9%, 10.5%, 13%, 14.5%, 16%, and 17.5%. Using the e
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Answer:

Explanation:

interest rates on a three-year bond =(int in year1+int in year2+int in year3)/n =  (3+4.5+6)/3 =4.8%

interest rates on a six-year bond = (3%+4.5%+6% +7.5%+ 9%+ 10.5%)/6 = 7.35%

interest rates on a nine-year bond = (3%+4.5%+ 6%+ 7.5%+ 9%+ 10.5%+ 13%+ 14.5%+16%)/9 =10.23%

So, int rate on a 3 year bond is 4.8%; on a 6 year bond is 7.35%; on a 9 year bond 10.23%

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2 years ago
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