Question

Jack walks in and wants to send multiple back-to-back transactions to the same person. You know you should ask some questions but shouldn't make the customer feel like hes being interrogated. What are some questions you could ask?

Answer 1

Answer:

How do you know the person you are sending the money to?

When was the last time you saw or spoke with this person?

Do you regulary send funds to this person or is this transaction for a special purpose?

Explanation:

I work here too

Answer 2

Security questions which could be asked before initiating the transaction include :

• RELATIONSHIP with the person.

• HOW OFTEN they relate and if they've MET IN PERSON.

• PURPOSE of the funds being transferred .

Certain transactions may seem suspicious in the way they are performed , examples are transactions involving of get sum which isn't usually or never been performed by the account owner. Or back-to-back transaction involving the same recipient.

In cases like this, there is a need for security questions to be raised in other to ensure that all is well. These questions may help detect if sender is MISTAKING or under DURESS.

However, question posed should be VERY FEW and COGENT, so that needed information is obtained while ensuring that the customer doesn't feel embarrassed or interrogated.

Hence, questions posed should be short and aimed at ensuring that Jack is very sure of what he's doing.

Learn more : brainly.com/question/4268630