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goldfiish [28.3K]
2 years ago
13

You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing stat

ement was incorrect. After looking over the statement, you determine that the customer is in error. What should you do before writing your message? Check all that apply.
a. Anticipate the effect your message will have on the receiver.
b. Analyze the bad-news situation.
c. Evaluate your tone.
d. Conduct any necessary research.
Business
1 answer:
Darya [45]2 years ago
3 0

Answer: a. Anticipate the effect your message will have on the receiver.

b. Analyze the bad-news situation

Explanation:

In the Phase 1 of the writing process, it is required that one should analyze the bad-news situation, and then anticipate the effect that such news will on have on the receiver. After this has been one, the message will then be adapted accordingly.

In a scenario whereby it's anticipated that the reader will be upset about the news, then the message might be reshaped so that the reader won't be angry.

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A direct cost is a cost that is:
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Answer:

(D) Traceable to a single cost object.

Explanation:

A direct cost -

It is refers to the amount which is directly linked to the production of the specific products and services , is referred to as the direct cost .  

The direct cost is variable in nature .  

The direct cost can be traced to the cost object , that can be department , product or service.  

Hence, from the given information of the question,  

The correct option is D.

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2 years ago
A vacation house in Colorado is
stellarik [79]

Answer:

A vacation house in Colorado is rival in consumption and excludable.

The correct answer is C

Explanation:

A vacation house in Colorado is rival in consumption and excludable because it is a private good.

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2 years ago
True or False: The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma le
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Answer:

True

Explanation:

The statement is true.

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2 years ago
Bubba is a shrimp fisherman who catches 4,000 pounds of shrimp per year. He can sell the shrimp for $5 per pound. His average to
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Answer:

Bubba’s annual total revenue is c. $20,000

Explanation:

Revenue is the total amount that comes from sales, regardless of cost.

Bubba catches 4,000 pounds and sell them for $5 per pound, so the total amount (revenue) he receives from selling them is 4,000 * 5 = $20,000

Note: The information about the $3 cost is not necessary to calculate revenue

8 0
2 years ago
Glenville Company has the following information for April: Cost of direct materials used in production $280,000 Direct labor 324
ankoles [38]

Answer:

Part 1 . Determine the cost of goods manufactured

Direct materials                                                                        $280,000

Direct labor                                                                               $324,000

Factory overhead                                                                     $188,900

Add Opening Stock of Work In Progress Inventory              $72,300

Less Closing Stock of Work In Progress Inventory                 $76,800

Cost of Goods Manufactured                                                  $788,700

Therefore cost of goods manufactured is $788,700

Part 2 . Statement of Cost of Goods Manufactured

Opening Stock of Finished Goods Inventory                            39,600

Add Cost of Goods Manufactured                                             788,700      

Less Closing Stock of Finished Goods                                       (41,200)

Cost of Goods Manufactured                                                       787100

Explanation:

Part 1 . Determine the cost of goods manufactured

This is a calculation of all Overheads Incurred in the  Manufacturing process

Part 2 . Statement of Cost of Goods Manufactured

It is Important to note that Glenville Company is in the Manufacturing Business and their Cost of Sales cost from cost of Finished Goods.This would be the statement available for external use

5 0
2 years ago
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