Question

Jimmy has two friends who are fighting. He has asked them to let him mediate a conversation. What is the best promise they could all make to have a healthy conversation?

Answer 1

Jimmy and his friends could promise not to interrupt one another while they are speaking. They could also promise to keep their voices at an appropriate level (not scream) when they strongly disagree about something the other has said.

Answer 2

Stay calm during a heated argument. Fights with friends trigger a natural range of emotions—from rage to sorrow. While your feelings may be entirely justifiable, do not allow your emotional response to go unchecked. By remaining calm and quiet, you will minimize the risk of escalating the incident.[1]Pause, take a few deep breaths, and relax.Separate yourself from the situation until you have control over your emotions. When you feel yourself getting too emotional, excuse yourself from the conversation: “I am starting to feel overwhelmed, angry, and hurt. Before I do something or say something that I might regret, I am going to pause the conversation. We can pick up where we left off when I am calmer and in control of my emotions.” This method is called “Taking a Timeout.”[2]