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Harlamova29_29 [7]
2 years ago
6

What is the percentage of probability that poor service will dissuade a customer from ever returning to a company?

English
2 answers:
kicyunya [14]2 years ago
4 0

Bad customers are dissuaded by prices and good customers are dissuaded by poor service. The Rockefeller Corporation issued an interesting report of this situation short time ago in which it is shown that 14% of customers stop buying because they are not satisfied with the product and 68 % due to poor service.

Arturiano [62]2 years ago
4 0

Customer loyalty is a serious matter in business, dissatisfied customers will inform nine to fifteen people about their experience.  

In average, companies lose 10% of their customers per year; interestingly 96% of customers receiving poor service do not speak out or protest about it; but 91% of those just go away from it and never return, alas 13 percent of those will tell more than twenty people about their experience;

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Hello. You forgot to submit the text for that question, the text is:

Tuning Out Television

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Sincerely,

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Answer:

A. Marcus thinks the television has a negative effect on people.

Explanation:

Marcus is a guy who has a lot of courage and willingness to show his opinion about what he believes and make his voice heard. We can conclude this when we know that he decided to write a letter to the school newspaper showing his opinion on televisions. This letter shows that Marcus believes that the effect of television on our lives is negative, but it is seductive, since TV is fun and attractive, but it makes us spend time on superfluous and unimportant things and we will never be able to do that again. return.

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