Answer:
a. Does Susan’s explanation sound convincing?
No, Susan’s explanation does not sound convincing.
b. Why is Jennifer concerned about Susan looking at the patient’s record?
Jennifer is worried about Susan looking at the patients records, in light of the fact that Susan isn't as it were invavading someone elses privacy, yet additionally wasting time on the PC, when she could be accomplishing something more useful and priductive. As a group we make a solid effort to keep the patients records as private as could be possible.
c. Just because the individual is a patient at the clinic, does that mean any employee has the right to look at the patient’s EHR?
If the employee is not working with the patient then they do not have the right to go into their records. Hence, just because the individual is a patient at the clinic doesn't mean any employee has the right to look at the patient’s EHR.
Thank you :)
Answer
Well, I will expect the manager to used the steps in this manner
• The manager should find a safe place and time to talk about the conflict-This ensures there is a constructive communication because the workers in the conflicts have to feel safe when talking about the issue. This will allow then to take the risk involved for telling the truth about the conflict. Getting a private place and a neutral room to talk is vital thus it should not be another person’s office. The time for the meeting should be acceptable and convenient for both parties.
• The manager should get clarification on individual perception involved in the conflict-Each side should have equal opportunity to express his or her views and understanding of the conflict. Unclear issue are difficult to resolve. Parts of the conflicts should be sorted out to avoid hearing of matter which are unrelated to the problem. Emotions should be eliminated in the situation and each party should understand that participation is vital for effective conflict resolution.
• The manager should take an active and empathetic listening stand-As a manager, it is important to listen carefully to what is being conveyed in order to resolve the misunderstanding. Empathy will help the manager and team members identify thoughts and feelings of other persons thus stand in the capacity of understanding the other person’s point of view. A good listening stand can led to negotiation process.
• The manager should focus on a win-win outcome in generating the options. This strategy in conflict resolution aims at accommodating all sides and create the sense of fairness. The manager should therefore explore the options and be creative enough in selecting alternatives. This approach requires handling one concern at a time, starting with the issue that both sides agree is worthy of discussion. Forming a mutual accepted criteria will ensure good solutions to problems are easier to formulate.
• The manager should come up with an agreement that is accepted by all parties-During the conclusion step, the manager can summarize the agreed solutions to each problem, summarize all the ideas and note them down. The noted items are then restated back to the parties to ensure that they all agree with both the goal of the solution and the procedure to arrive at the solution.
Answer:
The correct answer is - phrenology.
Explanation:
Phrenology is a process that is developed by the German physician Franz Joseph Gall, observing or studying the sense of skull to recognize physical characters of an individual.
It is considered as the pseudoscience, however Franz Gall observed that the people with extraordinary verbal skills had protruding eyes so according to him the verbal memory must stored behind the eyes.
Thus, the correct answer is - phrenology.
Answer:
The healthcare professionals can help equalize the unequal partnership between the adult patient and the provider by using preventive care services and promoting communication that can be directed to an institutional culture that normalizes appropriate assertive responses to stereotyping and ratifying adult patient’s life experience through health care personnel training. With this, they can educate both adult patient and the provider to become more mindful of cues that induce stereotypical thinking.
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