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ANEK [815]
2 years ago
3

Kate recently learned to play golf. Last week, she decided to try a new golf course. She signed in to play and was given the key

s to an electric golf cart without any instructions on how to operate it. After she drove the cart into a lake, she swore never to play golf again. According to Kate, "There are just too many things you have to know before you can become a real golfer." Two months later, the golf course manager called Kate and asked why she had not returned to play another game. Which service recovery strategy is being used in this example?
Business
1 answer:
oksian1 [2.3K]2 years ago
6 0

Answer:

Learn from lost customers

Explanation:

Former, or unhappy, customers are an incredible source of valuable information. Not only because companies can try to win them back, but because they provide valuable insights as to why customers are leaving, at which points the customer journey needs more attention, and how to correct issues and innovate for the future

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Desert Company purchased land to be used as a factory site for $1,350,000. Desert paid $100,000 to tear down two buildings on th
Pani-rosa [81]

Answer:

historical cost is $1,460,150

Explanation:

Computation of Cost of Land  

Cost                                           $1,350,000

Tear down                                      $100,000

Salvage                                                 -$8,500

Legal fees                                          $5,250

Title insurance                                  $3,600

pavement                                         <u> $9,800 </u>

Total                                             $1,460,150

3 0
2 years ago
Read 2 more answers
Road King Cycles Inc. is a manufacturer of bicycles and sells its bikes to retail outlets that serve the consumer market. Road K
Mekhanik [1.2K]

Answer:

road bicycles would be categorized as <u>CASH COW</u> while hybrid bikes would fall into the <u>QUESTION MARK</u> category.

Explanation:

Cash cows are products that have a high market share but their markets are not growing very much. This products generate a lot of cash.

Question marks are products whose market is growing fastly, but the product itself doesn't have a high market share. This products have a great potential, but it is not certain that they will achieve it.

5 0
2 years ago
Ceramics produces large planters to be used in urban landscaping projects. A special earth clay is used to make the planters. Th
sergejj [24]

Answer:

NERD

Explanation:

pls no nerds if u read this you are gay

7 0
2 years ago
Ms. Langley is 30 years old and has begun a retirement plan that permits he r to place monthly amounts of $400 into a retirement
elena-14-01-66 [18.8K]

Answer:

Instructions are listed below

Explanation:

Giving the following information:

Ms. Langley is 30 years old and has begun a retirement plan that permits her to place monthly amounts of $400 into a retirement vehicle, beginning one month from now, for 30 consecutive years.

When Ms. Langley reaches her retirement at age 60, she expects to live for 25 more years. The interest rate is 6%.

First, we need to calculate the amount of money that she will have at age 60, using the following formula.

FV= {A*[(1+i)^n-1]}/i

A= monthly deposit= 400

n= 30*12= 360

i= 0.06/12= 0.005

FV= {400[(1.005^360)-1]}/0.005= $401,806.02

Months= 25years*12= 300 months

Monthly= 401,806.02/300= $1,339.35

4 0
2 years ago
An institutional broker wants to review their book of customers to see which are most active. Given a list of trades by customer
bixtya [17]

Answer:

Alpha

Beta

Delta

Epsilon

Zeta

Explanation:

The customers list should be updated and sorted periodically to identify regular customers and those customers with big orders. There are many customers in the list and the list is not sorted according to alphabetical order. Those customers which account for more than or at least 5% of total trade are Alpha, Beta, Delta, Epsilon and Zeta. These are place first in list among other customers.

8 0
2 years ago
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