Question

The employees at KLM Company are complaining that the supervisors tend to pick favorites within their departments. Company policies are not equally enforced and the favorites are not disciplined for safety violations. These employees are complaining about ________.

Answer 1

Answer:These employees are complaining about hygiene factors/dissatisfiers.

Explanation:

Hygiene factors/dissatisfiers relate to how employees feel about their salary, working environment, relationship with colleagues and the relationship between supervisor and employee.

These are the factors which determines satisfaction and dissatisfaction within employees but sometimes eliminating dissatisfaction doesn't mean people will be satisfied like raising salary doesn't mean employees are going to be satisfied because there are other factors that contribute to satisfaction and dissatisfaction.

Hygiene factors can be differentiated into following:

1: High hygiene and high motivation

This is where employees are full motivated and have little complaints.

2: High hygiene and low motivation

There are few complaints but still employees are not that motivated they just work to get money.

3: Low hygiene and high motivation

Full motivated employees who are concerned about the salary and work conditions.

4: Low hygiene and low motivation

Employees re discouraged and have a lot of complaints.