Question

You work as a salesperson for Spectrum Color, a chemical manufacturer. Your customers are photographers who use Spectrum’s products to create professional images for publication. They are usually a friendly clientele. Today, however, Jesse Adamson is upset. Your first call of the day is from Jesse. He tells you that he has a tight deadline for a National Geographic layout, but the color chemicals he ordered two weeks ago still haven’t arrived. He complains that his professional reputation is at stake, not to mention his paycheck. He points out that he has never had these problems before, and he tells you that you should consider a new job.
What is the information your customer is trying to deliver?

(A) He is an important photographer.
(B) He urgently needs his chemical order.
(C) He is having financial problems.

Answer 1

Answer:

B. He urgently needs his chemical order.