B.)CareerOneStop
CareerOneStop is an online database of job information, career path guides, training, tools, and other resources.
Answer:
The correct answer is letter "A": a learning organization; an ethical organization.
Explanation:
In order to tear down barriers within a company, managers must spark the creation of a learning organization to facilitate the continuous learning process of its employees which allows the organization to remain competitive. Besides, it is important not to set aside the ethical principles employees must adapt in their behavior within the work frame such as fairness, honor, and responsibility.
What Courtney is experiencing in the question is a process called service recovery.
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service.
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
Answer:
The correct answer is Public relations.
Explanation:
Public relations (PR) are a set of strategic communication actions coordinated and sustained over time, whose main objective is to strengthen ties with different audiences, listening to them, informing and persuading them to achieve consensus, fidelity and support in present and future actions.
A set of techniques whose objective is to establish a link between the stakeholders or target market is called public relations. Its objectives are carried out using a chain of strategic communication actions. According to the intended result, the public relations technician seeks to sell, influence, promote, mutate the image or publicize the interests of his client. For this it uses methods, theories and techniques of advertising, marketing, design, politics, psychology, sociology and journalism. It is estimated that currently 80% of the contents in the media come from the actions of a public relations.
Answer:
content validity
Explanation:
Content validity is a type of test that measures the conduct, knowledge, ability or capacity of the subject (in this case the job applicant).
Brick-n-Go is carrying out this test to measure the abilities and knowledge that the job applicants have regarding the recognition of real life construction errors.
