Question

Larry has participated in a change proposal for his company. During the planning stage, Larry was told that his role in the change would be small but important. In the implementation stage, Larry completed his task according to the stipulations and timeframe of the plan. However, Larry was called in five times during the change to help others complete the change process.
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Where in the change management process did the problem occur?
A. Risk analysis
B. Scope of plan
C. Purpose of change
D. Back-out plan

Answer 1

Answer: B.) Scope of Plan.

Explanation: The scope of plan is an important aspect of any management process. This process is aimed at ensuring that all steps and actions required for a certain project or function are duly captured and monitored. This includes definition of steps, what they cover and the effect of the steps embarked upon. In simple terms, the scope of work defines boundary while also highlighting the expectations and deliverables. In the scenario above, the scope of plan could be said be problematic possibly due to overlapping assignment of roles or task during the change process whereby Larry performance is impeding or impacting the performance of others.