Question

Sémeuo is a German transnational food and beverage company. Recently, some of the products were rejected by the quality control department because they failed to meet the quality standards. Upon inspection, a number of defects were found at multiple stages of production. But Clarissa, the operations manager at Sémeuo, wants to identify the defects that have the most impact on the whole production process. In this case, which of the following quality control (QC) tools should Clarissa use?
A) A flowchartB) A histogramC) A cause-and-effect diagramD) A Pareto diagram

Answer 1

Answer:

D, a pareto diagram

Explanation:

The pareto diagram was named after the discoverer of the diagram/technique, Vilfredo Pareto. He used the diagram in his study of wealth and poverty in Europe in the 1900s.

The pareto diagram is a bar chart that ranks related events in decreasing other of occurrence. It contains both a bar and line graph. The individual events are recorded by the bar while the total event is recorded by the line graphs.

In the above question, for Clarissa to identify defects, she has to use Pareto diagram which will have the defects represented by the bar and the total production process by the line graph. This helps her to find out the stage in production where the defects started from and how much effect it has onn the production process.

Cheers.