Answer
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Explanation
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Answer:
A key performance indicator of the customer perspective in a balanced scorecard is option C. number of repeat customers
Explanation:
A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.
Organizations use KPIs to analyze their success rate.
The customer perspective within the balanced score card enables organizations to target the market segments to prioritize. Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.
Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.
Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.
Answer:
The correct answer is II. Deciding between Singapore, London or Buffalo as the location for the construction of a new manufacturing facility.
Explanation:
Strategic Planning is a management tool that allows you to establish the task and the path that organizations must travel to achieve the planned goals, taking into account the changes and demands that their environment imposes. In this sense, it is a fundamental tool for decision making within any organization. Thus, Strategic Planning is an exercise in the formulation and establishment of objectives and, especially, in the action plans that will lead to achieving these objectives.
Answer:
The regional aircraft will presumably have a higher break-even point the original investment point than a furniture maker in light of the fact that the majority of a carrier's expenses are fixed . It is imperative to take note of that despite the fact that the two organizations report indistinguishable income and total compensation figures, their equal the initial investment focuses will probably contrast fundamentally due to contrasts in their cost structures.
