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dangina [55]
2 years ago
9

Which of the following is a key performance indicator of the customer perspective in a balanced​ scorecard? A. employee satisfac

tion B. defect rate C. number of repeat customers D. gross margin growth
Business
1 answer:
Westkost [7]2 years ago
7 0

Answer:

A key performance indicator of the customer perspective in a balanced​ scorecard is option C. number of repeat customers

Explanation:

A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.  

Organizations use KPIs to analyze their success rate.

The customer perspective within the balanced score card enables organizations to target the market segments to prioritize.  Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.

Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.

Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.

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Which situation is an example of comparative advantage in an international market?
Yanka [14]

Answer:

B

Explanation:

3 0
2 years ago
Read 2 more answers
Vermeillen Corporation uses a standard costing system in which variable manufacturing overhead is assigned to production on the
Delicious77 [7]

Answer:

1 ) Variable Overhead Rate Variance = ( SR - AR )* AH

                                                         = ( $21 - $20) 3,500

                                                        = $3,500 Favorable

2 ) Labor Rate =  ( SR - AR )* AH

                      =  ( $24 - $24.9) 2,290

                      =$2,061 U

Explanation:

TOTAL =  Standard cost - Incurred cost

Standard Cost = $70,000 + $4,550

                        = $74,550

Standard Rate = $74,550 / 3,550

                        = $21

cost incurred = AR * machine hours

cost per machine hour = $70,000/3,500

                                      =$20

2) Labor Rate =  ( SR - AR )* AH

                      =  ( $24 - $24.9) 2,290

                      =$2,061 U

AR = $57,021/2,290 = $24.9

AR = Actual Rate

SR = Standard Rate

AH = Actual hours

8 0
2 years ago
Carrie's Car Care receives more than 25% of its total sales revenues from operations outside of the United States. Carrie's woul
Anvisha [2.4K]

Answer:

The answer is: E) None of these.

Explanation:

A foreign national is a person who wasn´t born in the country in which he or she temporarily lives in.

We don´t have enough information to know if Carrie´s Car Care is a wealthy company. Maybe its total sales are just $10,000 a year but they export $2,500.

A multinational corporation usually has branches or subsidiaries. All we know about Carrie´s Car Care is that it makes some money outside the US, but we don´t know how. Maybe they simply export 25% of their products or maybe they are a huge multinational corporation. Not enough information.

The term globalization corporation doesn´t exist. The term corporate globalization refers to very large multinationals that reach all or most of the world´s markets.

6 0
2 years ago
The common stock of Detroit Engines has a beta of 1.34 and a standard deviation of 11.4 percent. The market rate of return is 11
stealth61 [152]

Answer:

The firm's cost of equity is C. 14.05 percent

Explanation:

Hi, we need to use the following formula in order to find the cost of equity of this firm.

r(e)=rf+beta(rm-rf)

Where:

r(e) = Cost of equity

rf = risk free rate

rm = Market rate of return

Everything should look like this.

r(e)=0.04+1.34(0.115-0.04)=0.1405

So, this firm´s cost of equity is 14.05%

Best of luck

6 0
2 years ago
Blogging for Business Many businesses find blogging a valuable tool for communicating with employees, customers, and the larger
Margaret [11]

Answer:

Recruiting

Internal communication

Online community building

Explanation:

Blogs allow businesses to interact with customers and employees and to keep them informed.

Blogs can potentially reach far-flung and vast audiences.

Companies use blogs for public relations, customer relations, crisis communication, market research, viral marketing, online communities, internal communication, and recruiting.

3 0
2 years ago
Read 2 more answers
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