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dangina [55]
1 year ago
9

Which of the following is a key performance indicator of the customer perspective in a balanced​ scorecard? A. employee satisfac

tion B. defect rate C. number of repeat customers D. gross margin growth
Business
1 answer:
Westkost [7]1 year ago
7 0

Answer:

A key performance indicator of the customer perspective in a balanced​ scorecard is option C. number of repeat customers

Explanation:

A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.  

Organizations use KPIs to analyze their success rate.

The customer perspective within the balanced score card enables organizations to target the market segments to prioritize.  Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.

Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.

Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.

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Brad is listening to a speaker explain how some new computer software works so Brad can use it in his business. According to you
Gnom [1K]

Answer:

comprehensive

Explanation:

Comprehensive listening refers basically to interpreting the meaning of the words that you are reading. I guess most reading should be considered comprehensive, or at least I hope so. It involves trying to understand the message that is written and that includes the basic ideas or concepts.  

7 0
2 years ago
A salesperson wishing to limit his or her exposure to legal problems should remember to:a.Use factual data rather than general s
xxTIMURxx [149]

Answer:

A salesperson wishing to limit his or her exposure to legal problems should remember to:

Avoid making disparaging comments about a competitor's product without specific evidence

Explanation:

A salesperson is a representative of a company usually entrusted to market the company to different customers. The salesperson is always expected to act in a manner that is ethical to avoid any legal problems either from the clients themselves or from the competitors. Company's that have sales persons as their representative always ensure that their salesperson knows how to behave in an ethical fashion. When a salesperson, behaves in unethical way, legal action can be taken against the individual and the company. These always cause bad publicity and legal expenses that can be detrimental to the company's survival.

Sales ethics always vary from country to country. One needs to be aware of the specific ethical standards that should be adhered. Unethical practice can often cause clients to lose any trust in a company. In our case however, the salesperson is trying to make a sales pitch. His/her major concern is to avoid any legal problems for example; law suits. Since the salesperson is participating in a competitive market, the best option to avoid any legal problems would be to avoid making disparaging comments about a competitors product without specific evidence. Making such a comment will definitely attract laws suits in form of a disparagement law suit.

5 0
2 years ago
Diversity is about _______. welcoming all people having at least one person from every race and religion recognizing the contrib
laiz [17]

Answer:

tdyfddtrrststsstrstrhsrthrrdydryydrry

Explanation:

6 0
1 year ago
Catherine has been managing her company for a couple of years. She now plans to expand her business by bringing in fresh funding
horsena [70]

Answer:

  • News report on website and social media channels.
  • Quarterly earnings call.
  • Annual General meeting.

Explanation:

As there are no options available, I listed three ways in order of ease of implementation.

Catherine could include the news in a news report or newsletter and post it on the company website and their social media platforms to ensure that as many of their shareholders as possible read it. This is the easiest method mentioned and can be done as soon as possible.

Catherine can also update the shareholders during Quarterly Earnings calls which is a webcast or teleconference where she will update shareholders on the happenings in the company. As this happens quarterly, Catherine may have to wait some time to use it so it is second in ease of use.

Catherine could also wait till the Annual General Meeting of the shareholders to do so but this could take quite a long time.

5 0
1 year ago
On December 31, 2019, Wintergreen, Inc., issued $150,000 of 7 percent, 10-year bonds at a price of 93.25. Wintergreen received $
Elina [12.6K]

Answer:

June 30, 2020   Bond Interest expense      Debit        $5,756.25

                                     Discount on Bonds payable    Credit      $506.25

                                     Cash                                          Credit      $5,250

Explanation:

We have to calculate the interest expense. The bond interest expense = Cash payment + bond amortization discount

Given,

Bond price = $150,000

Interest = 7%

Number of period, n = 10 years × 2 (As it is a semiannual bond) = 20

Cash payment for semiannual interest = $150,000 × 0.07 × (1÷2)

Cash payment for semiannual interest = $5,250 (Credit)

Amortized bond discount (discount on bonds payable) = $10,125 ÷ 20 (as it is a semiannual payment and $10,125 is for 10 years)

Discount on bonds payable = $506.25 (Credit)

Therefore, bond interest expense = $5,250 + $506.25 = $5,756.25 (Debit)

6 0
1 year ago
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