Answer: option d.
Step-by-step explanation:
You have the following formul given in the problem:

You know that:
The number of customers serviced in an hour by the technical support representative is 6 costumbers, therefore:

As the problem asked for the probability that a costumber will be on hold less than 30 minutes, we know that:

Substitute the values above into the formula.
Then, you obtain:
or 95%
After an hour (4pm to 5pm) the temperature drops 18e⁻⁰˙⁶=9.9℉, so the temperature after an hour will be 68-9.9=58.1℉.
(The change -18e⁻⁰˙⁶ is negative indicating a drop in temperature.)
Answer:
So, the number that Lin multiplied by 7/8 MUST be less than 1. This is evident, as any positive number multiplied by a number less than 1 will decrease, doesn't matter if its a negative or positive number.
Step-by-step explanation: