Answer:
(a) 0.7054
(b) 0.9713
(c) 0.2196
(d) The amount of web traffic that will require Smiley’s People to purchase additional server capacity is 3.72.
Step-by-step explanation:
Let <em>X</em> = number of visitors to the web site of Smiley’s People, Inc.
It is provided that 
(a)
Determine the value of P (X < 5) as follows:

Use a <em>z</em>-table to determine the probability.
Thus, the probability that the web site has fewer than 5 million visitors in a single day is 0.7054.
(b)
Determine the value of P (X ≥ 3) as follows:

Thus, the probability that the web site has 3 million or more visitors in a single day is 0.9713.
(c)
Determine the value of P (3 ≤ X ≤ 4) as follows:

Thus, the probability that the web site has between 3 million and 4 million visitors in a single day is 0.2196.
(d)
The probability that Smiley's web server will require to purchase additional server capacity is = 1 - 0.85 = 0.15.
That is, P (X > x) = 0.15.
Determine the value of <em>x</em> as follows;

Using the <em>z</em> tables the value of <em>z</em> such that P (Z < z) = 0.15 is -1.03.
Then the value of <em>x</em> is:

Thus, the amount of web traffic that will require Smiley’s People to purchase additional server capacity is 3.72.