What Courtney is experiencing in the question is a process called service recovery.
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service.
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
Answer:
15%
Explanation:
Catherine is a departmental manager at Richardson
She earns $68,300 every month
She has family health care
Her employer contributes $935 every year towards total coverage Cost
The first step is to calculate the total contribution
Catherine rate for health care is $165 since her monthly pay is higher than $55,000
Total contribution = $165 + $935
= $1,100
Therefore the percent in which Catherine contributes towards total coverage can be calculated as follows
= 165/1,100 × 100
= 0.15 × 100
= 15%
Hence Catherine contributes 15% towards the total coverage
Answer:
Elliot's qualified business income deduction is $28,000.
Explanation:
total income
= share in specified service business income + wages of wife
= 280000*50% + $90000
= $230,000
taxable income before QBI = total income - standard deduction
= $230,000 - $24,000
= $206,000
QBI deduction is lesser of:
- 20% of qualified business income
= $140,000*20%
= $28,000
Therefore, Elliot's qualified business income deduction is $28,000.
Answer:
Explanation:
The Risk neutral probability is given by
e
rt
−
D / U-D
U=1.1
D=0.9
R=0.12
T=3/12
π
u
=
e∧
0.12
∗
3
/
12
−
0.9
/1.1
−
0.9
=0.652
π
d
=
1−
0.652
=
0.348
The values of american and european options at each node is given in the following table.
0.652
0
0.81 48.4
0.652
0.81
American option value 2.54 44
probability 0.652/0.3478'
Option value 2.12 2.4
Futures price 40 6 39.6
0.3478
4.76
36
0.3478
9.6
32.4
Time period 0 3 6
the value at up node at 3 months is given by = (
0.652∗
0
)
+
(
0.3478
∗
2.4
)/e
∧0.12
∗
3
/
12 = 0.81
Hence, value of european put option =$2.12
Value of American put option = 2.54
Answer:
<h2>In this case,the survey method or the questionnaire method employed by the bowling alley manager can be an effective method of data collection through a reasonably considerably sample size and composition.</h2>
Explanation:
- In statistical data collection process,the questionnaire method is considered to be one of the most suitable and preferred methods or techniques of data collection considering various types of research topics.
- The questionnaire method of data collection can save considerable amount of time and effort and financial to reach and cover the actual target population of the concerned research as the researcher can just distribute the questionnaire copies randomly to various people within the target population of research or study thereby, avoiding the hassle of personally approaching people and getting responses.
- Furthermore, questionnaire method can ensure coverage of relatively large sample size within less time period and without having to spend excessive financial and material resources. Hence, in this case, the manager of the bowling alley can simply put a questionnaire form at the entrance and request the members to fill it up at their own convenience and personal will.,which could save him the practical hassles of approaching each individual member for responses.