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nadya68 [22]
1 year ago
5

Which of the following statements concerning service guarantees is FALSE? A service guarantee is a mechanism to build customer l

oyalty. A service guarantee is a way to avoid compensating customers for a service failure. A service guarantee is a tool to clarify exactly what the service must provide. A service guarantee is a way to define a service and ensure satisfactory delivery to the customer.
Business
1 answer:
Serhud [2]1 year ago
4 0

Answer:

A service guarantee is a way to avoid compensating customers for a service failure.

Explanation:

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A mail-order house uses 18,000 boxes a year. Carrying costs are 60 cents per box a year, and ordering costs are $96. The followi
LuckyWell [14K]

Answer:

Explanation:

Given that:

A mail-order house uses 18,000 boxes a year.

Carrying costs are 60 cents per box a year =$0.60

and ordering costs are $96.

Determine:

A. The optimal order quantity.

The optimal order quantity can be calculated by using the formula:

Q_o = \sqrt{\dfrac{2DS}{H}}

Q_o = \sqrt{\dfrac{2*18000*96}{0.60}}

Q_o = \sqrt{\dfrac{3456000}{0.60}}

Q_o = \sqrt{5760000}

Q_o = 2400 \ boxes

B. The number of orders per year.

of boxes: 1,000-1,999 Price per box: $1.25

of boxes: 2,000- 4,999 Price per box: $1.20

of boxes: 5,000- 9,999 Price per box : $1.15

of boxes: 10,000 or more Price per box : $1.10

SInce 2400 boxes lies within ''of boxes: 2,000- 4,999 Price per box: $1.20 ''

Total cost = Carrying cost + ordering cost + Purchasing cost

Total \ cost =(\dfrac{Q}{2} )H +(\dfrac{D}{Q}) S+PD

Total \ cost =(\dfrac{2400}{2} )0.60 +(\dfrac{18000}{2400}) 96+1.20*18000

Total cost  = ( 1200) 0.60 + 7.5(96) + 1.20(18000)

Total cost  = 720 + 720 + 21600

Total cost  =  $ 23040

If the order size is 5000, the price per box will be 1.15

Total \ cost =(\dfrac{Q}{2} )H +(\dfrac{D}{Q}) S+PD

Total \ cost =(\dfrac{5000}{2} )0.60 +(\dfrac{18000}{5000}) 96+1.15*18000

Total cost = 2500 (0.60) + 3.6 (96) + 20700

Total cost = 1500 + 345.6 + 20700

Total cost = $22545.6

If the order size is 10000 , the price per box will be 1.10

Total \ cost =(\dfrac{Q}{2} )H +(\dfrac{D}{Q}) S+PD

Total \ cost =(\dfrac{10000}{2} )0.60 +(\dfrac{18000}{10000}) 96+1.10*18000

Total cost = 5000 (0.60) + 1.8(96)  + 19800

Total cost =  3000 + 172.8 + 19800

Total cost = $22972.8

From the three total cost, the least minimum cost of ordering is: 5000

So; the number of orders per year = total number of boxes per year/ boxes per order

the number of orders per year = 18000/5000

the number of orders per year = 3.6 orders per year

8 0
1 year ago
Great Western Southern purchased $525,000 of equipment four years ago. The equipment is seven-year MACRS property. The firm is s
tester [92]

Answer: $153,782.70

Explanation:

The MACRS allowance percentages are as follows, commencing with Year 1: 14.29, 24.49, 17.49, 12.49, 8.93, 8.92, 8.93, and 4.46 percent.

In 4 years, the depreciation would be:

= Cost price * (4 year deprecation)

= 525,000 * (14.29% + 24.49% + 17.49% + 12.49%)

= $360,990

Book value :

= 525,000 - 360,990

= $164,010

Gain (loss) = Sale price - Book value

= 150,000 - 164,010

= ($14,010)

Tax payable = (14,010) * 27%

= ($3,782.70)

After-tax cash flow:

= Selling price - Taxes

= 150,000 - (-3,782.70)

= $153,782.70

<em>Note: If there are options, beware of rounding errors and pick nearest option. </em>

6 0
2 years ago
You have been asked by the president of your company to evaluate the proposed acquisition of a new special-purpose machine. The
marin [14]

Answer:

a. What is the initial investment at t=0?

  • -$90,000

b. What is the Cash Flow at year 1?

  • $33,950

c. What is the Cash Flow at year 3?

  • $40,270

d. What is NPV?

  • $1,788.50

Explanation:

initial investment $90,000

depreciation per year using straight line depreciation = $90,000 / 3 = $30,000

cash flow year 1 = [($40,000 - $5,000 - $30,000) x 0.79] + $30,000 = $33,950

cash flow year 2 = [($45,000 - $6,000 - $30,000) x 0.79] + $30,000 = $37,110

cash flow year 3 = [($50,000 - $7,000 - $30,000) x 0.79] + $30,000 = $40,270

using an excel spreadsheet I calculated the NPV = $1,788.50

3 0
1 year ago
Curtis purchased inventory on December 1, 2020. Payment of 250,000 stickles was to be made in sixty days. Also on December 1, Cu
jek_recluse [69]

Answer: $0

Explanation:

Forward contracts get their value from the cost and on December 1, there was no cost to Curtis as he Curtis had just signed the contract.

This means that the amount that should be recorded for the Forward Contract should be $0. Even though the contract is valued at $0, it will still need to be credited against the amount to be received to at least recognize that a forward contract was entered into.

3 0
1 year ago
A manufacturer of microwaves has discovered that male shoppers have little value for microwaves and attribute almost no extra va
SpyIntel [72]

Answer:

If the number of male and female buyers is the same, then the best pricing strategy is to offer 2 different microwaves (option 3). One simple and cheap microwave for men and one with auto-defrost for women.

Explanation:

If most buyers were women (significantly higher), then option 2 would be better, since $121 per microwave is a much higher price and even though total sales numbers may not be maximized, profits will probably be maximized.

If most buyers are men, then option 1 would be probably better, depending on the proportion of male vs female buyers.

3 0
2 years ago
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