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nadya68 [22]
1 year ago
5

Which of the following statements concerning service guarantees is FALSE? A service guarantee is a mechanism to build customer l

oyalty. A service guarantee is a way to avoid compensating customers for a service failure. A service guarantee is a tool to clarify exactly what the service must provide. A service guarantee is a way to define a service and ensure satisfactory delivery to the customer.
Business
1 answer:
Serhud [2]1 year ago
4 0

Answer:

A service guarantee is a way to avoid compensating customers for a service failure.

Explanation:

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Sheila is hosting a large diplomatic event and needs to increase her inventory of dinnerware sets. She has set a $1925 budget an
svp [43]

Answer:

Demand curve for Sheila's plates and cups

Q = 22.5 - \frac{1}{2}P

Explanation:

we have to write the demand function for Shiela's

Q = b - aP

we solve for a solving for the line that cross two points:

\frac{P_2-P_1}{Q_2-Q_1} = a

\frac{25 - 35}{35 - 30} = a

\frac{-10}{5} = a

- \frac{1}{2} = a

Then we solve for b:

35 = b - 1/2(25)

35 - 1/2(25) = b

b = 22.5

Last we build the demand curve

Q = 22.5 - \frac{1}{2}P

6 0
2 years ago
While other suppliers bidding for the contract brought bids with lower per unit costs, Orchard wanted to take delivery based on
Daniel [21]

Answer:

The correct answer is A) top quality.

Explanation:

There are generally two sales approaches: the first, product-oriented. This takes into account its own characteristics in terms of presentation, quality and utility; and the second, people-oriented, where the real needs of the consumer are studied to determine how he uses the good in order to orient himself towards satisfying a need.

The example clearly shows that the orientation with minimum unit costs was mainly focused on the client, so that the first impression is that of a lower price to motivate their purchase decision. For his part, Orchard clearly shows a product orientation, because he tries to offer quality by sacrificing other variables to supply a need.

6 0
2 years ago
Read 2 more answers
The revenues and expenses of Zenith Travel Service for the year ended August 31, 20Y4, follow:
Alisiya [41]

Answer:

Zenith Travel Service

Statement of Owner's Equity for the year ended August 31, 20Y4:

Capital as of September 1, 20Y3 = $456,000

Additional investment                          43,200

Retained Earnings                                 (8,400)

Drawings                                              (21,600)

Capital as of August 31, 20Y4        $469,200

Explanation:

a) Data and Calculations:

Additional investment = $43,200

Personal withdrawal = $21,600

Income Statement for the year ended August 31, 20Y4:

Fees earned                                  $899,600

Office expense            353,800

Miscellaneous expense 14,400

Wages expense          539,800     908,000

Net income/Retained earnings      ($8,400)

b) Zenith's statement of owner's equity is a financial statement that reports the changes in the equity section of Zenith's balance sheet during the year ended August 31, 20Y4. In other words, it reports the events that increased or decreased Megan Cox's equity over the course of the year from September 1, 20Y3 to August 31, 20Y4.

8 0
2 years ago
You expect KT Industries (KTI) will have earnings per share of $3 this year and expect that they will pay out $1.50 of these ear
EastWind [94]

Answer:

Growth rate  = 7.50%

Explanation:

Given:

Return on investment = 15%

Retention ratio = [1.5 / 3] 100 = 50%

Find:

Growth rate

Computation:

Growth rate  = Return on investment*Retention ratio

Growth rate  = 15% x 50%

Growth rate  = 7.50%

5 0
2 years ago
Joseph lost $5,000 after engaging in a work-from-home scam. What action should he take to seek retribution?
Anastasy [175]

Answer: Report the incident to the Federal Trade Commission.

Explanation:

3 0
2 years ago
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