Hey there!
Your answer is b. semantic encoding.
Semantic encoding is to remember something by relating it to the meaning of something rather than the actual sound or structure of it. He is relating her name, hope, to the feeling of hopefulness.
Chunking is breaking something up into smaller parts, long term potentiation is remembering by repetition, self-reference is relating something to yourself to remember it, and imagery is using mental pictures to remember.
Hope this helps!
<span>It is clear that consumers in the area are able and willing to purchase custom outdoor shoe equipment. Data from surveys and market research demonstrate that the standard of living is high enough for my product. These data also demonstrate that new coffee shops are not in demand in my community. A new coffee shop may be successful, but it would be a bigger risk considering the capital need and the amount of competition already present.</span>
Jie recently got out of a bad relationship. While she is excited to be single again, she is not sure how she will move forward on her own. Jie's uncertainty in making a subjective evaluation about her current situation means she is struggling with emotion.