Answer: 23.89%
Step-by-step explanation:
The empirical rule says that the 95% of the data falls in between two standard deviations of the mean.
Given : GMAT scores are normally distributed and the the average score is approximately
.
Also, 95% of his classmates scored between 400 and 680.
Then, by empirical rule , 95% of data falls in between
i.e.
(1)
(2)
Subtracting (1) from (2), we get

Let x be the random variable to represent the scores of every student.
Statistic z-score : 
For x= 490, we have

The p-value = 
Hence, 23.89% of his classmates who scored lower than he did .