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Paraphin [41]
1 year ago
14

In an effort to provide some structure to the value perspective, David Garvin of the Harvard Business School identified eight di

mensions on which users evaluate the quality of a product or service; one dimension is __________, which asks: How well does the product or service appeal to the senses?
Business
1 answer:
mel-nik [20]1 year ago
6 0

Answer:

the product or service was made according to the specifications

Explanation:

Professor <em>David Garvin </em>of Harvard University proposes 8 components or dimensions of quality in order to make the concept of quality of a product or service more operational and favor the understanding of how Quality Management can be applied in companies, both manufacturing and services.

1. Performance

2. Features

3. reliability

4. Conformity to the design

5. Durability

6. Quality in service

7. Aesthetics

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A company sold $12,000 worth of bicycles with an extended warranty. the company's experience is that warranty expense averages 2
ladessa [460]

Given the following parameters:

The company sold $12,000 worth of bicycles, with an extended warranty.

Average warranty expense is estimated to be 2% of sales.

 

The current period's entry to record the warranty expense is:

Warranty Expense $240
Estimated Warranty Liability $240
Rationale - 12,000 x 0.02 = 240

5 0
1 year ago
Sales are $1.44 million, cost of goods sold is $570,000, depreciation expense is $144,000, other operating expenses is $294,000,
anygoal [31]

Answer:

Times Interest earned ratio is 4.41 times

Explanation:

Times interest earned ratio measure the business capability to pay the interest over its liabilities from its current earning.

As interest expense value is not given it is calculated by the net of Earning before interest and tax and Income before tax

Net Income = Addition to Retained Earning + Dividend Paid = $133,100 + ( 84,000 x $1 ) = $133,100 + $84,000 = $217,100

Income before tax = $217,100 x 100% / ( 100% - 35%) = $334,000

Earning before interest and tax = Sales - Cost of goods sold - depreciation expense - other operating expenses = 1,440,000 - 570,000 - 144,000 - 294,000 = $432,000

Interest Expense = Earning before interest and tax - Income before tax = $432,000 - 334,000 = $98,000

Times Interest earned ratio = Earning before Interest and tax /  Interest expense = $432,000 / $98000 = 4.41 time

4 0
1 year ago
You are the CEO of a national apparel retail chain and want to add three new stores. Which of the following tools will best help
solmaris [256]

Answer:

A-Intelligent agent

Explanation:

Intelligent agent is a term in artificial intelligence that refers to an autonomous entity that acts with the aim of achieving a goal.

It uses observation by sensors and consequent actuators. Previous knowledge is also used to learn so that goal achievement is possible. They can perceive customer needs and perform some personalised customer service functions.

As a CEO you can use intelligent tool to analyse potential profitability of different locations.

8 0
1 year ago
Bypassing regular sales channels in favor of Internet retailing can have strong appeal if it A. D) includes partnering rather th
jolli1 [7]

Answer:

Option A.

Includes partnering rather than competing with existing distributors

Explanation:

Through internet retailing, a business can partner with other distributors and enlist the products of the distributors on their website along side their products.They can charge a fee for each product sold via their platform, which can serve as additional revenue to the business, without much extra costs. This is because the platform is already available.

This is the business model that companies such as Amazon apply. They enlist products of other businesses on their online platform, sell them and make some profit for themselves.

This is what gives internet retailing a strong appeal.

5 0
2 years ago
A high-level manager gathers his team of supervisors together to create a new office policy that will affect all employees at th
Yakvenalex [24]

Answer:

I will ask the question that

C. How will it make me feel about myself?

Explanation:

The reason behind asking question is that I want to know that this new office policy will effect me. If this office policy will change my responsibilities or my rights, I'll be definitely ask this question as it is a matter of importance for me.

The other questions

  • Is it legal?  is not appropriate for asking as the office policy is beyond the legal framework.
  • Is it balanced? is not appropriate for asking as this question is not specific and clear so it is good to ask this question.
  • Is it a lose-lose situation? this question is not a good way to ask about the nice policy as it will show my pessimistic approach towards the policy.
6 0
2 years ago
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