Question

Gehrig is the office manager of a business with 20 employees. He gives the employees their work, attempts to organize them into work teams, provides their employee reviews every quarter, and addresses their personal issues as they relate to the business. Wayne is an employee in Gehrig’s department. Wayne knows every employee by name. He organizes parties for the staff, collects gifts for families going through difficult times such as illness of a family member, arranges people to take care of personal responsibilities for an employee who is having a baby, and sends flowers to the new parents on behalf of the office. When he asks people to help, they do so willingly. What is Wayne’s position in the organization?
A. He has no real position in this business.
B. He is the leader of the formal organization in this business.
C. He is the leader of an informal group in this organization.
D. He is the leader of the informal organization in this business.

Answer 1

Answer:

The answer is: D) He is the leader of the informal organization in this business.

Explanation:

Informal organization refers to the interlocking social structure that governs how people work within an organization. It is made up of all the personal connections, social networks, and common interests inside the organization.  

Gehrig is the manager of the company, but Wayne is the leader of the group of people that work there.