Question

Universal Containers uses an Auto-numbering system to uniquely identify each support request. They want customers to know this number as soon as possible. Which two features should the System Administrator implement to allow customers have quick access to this information?

Answer 1

Answer:

Following are the answers.

• Auto-response Rules
• Case Comment Notifications

Explanation:

They use the following system to determine that requirement for help in such a special manner. They need folks to identify the amount at the earliest opportunity. So, these Auto-response Rules and Case Comment Notifications are the functionalities that the System Admin implements to provide customers to easily obtain certain data are as follows.