Question

The Nature’s Sunshine natural supplement company decided to use Oracle’s CRM system to manage its many customers. Identify all of the components that would be included in the CRM system:
(A) sophisticated analytical tools
(B) data warehouses and databases
(C) inventory management systems

Answer 1

Answer:

The Correct options are A and B

Explanation:

CRM system is the kind of system, which is defined as the system which stores or accumulates the customer account data in common or a single database and then make the data available through the company or business via intranet, internet and other links of network.

So, the components which it involve regarding the system are that this system is the data warehouses and the databases and it is a tool which is sophisticated analytical one.