Answer:
A key performance indicator of the customer perspective in a balanced scorecard is option C. number of repeat customers
Explanation:
A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.
Organizations use KPIs to analyze their success rate.
The customer perspective within the balanced score card enables organizations to target the market segments to prioritize. Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.
Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.
Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.
Answer:
intensity of rivalry
Explanation:
You answer this question based on Porter's Five forces model. This model is used to analyze how stiff competition is in a given industry. It includes, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, intensity of rivalry and threat of substitute goods. In this case, the leaders must address the intensity of rivalry because the market is already saturated with those three big companies. Therefore, your company must evaluate level of homogeneity of products that already exists, consumers' switching costs and brand loyalty to come up with a competitive strategy.
The answer is $91,500.
Working:
Total expenses per year = 18900+7650+1475+2350 = $30,375
Expenses less of grant per year = $30,375- 7500= $22,875 (this represents his annual expenditure on college with the grant)
To find out his expenditure for all four years of college = $22,875 x 4 = $91,500.
Answer:
General Journal Debit Credit
Retained Earning 200,000
Common Stock 200,000
Explanation:
(200,000 outstanding shares x 100% stock dividend x $1 par value of the stock) = 200,000 Common Stock.
