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UNO [17]
2 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]2 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

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Activity-Based Costing for a Service Business Sterling Hotel uses activity-based costing to determine the cost of servicing cust
Tatiana [17]

Answer:

Total allocated cost= $146.4

Explanation:

Giving the following information:

Julie Stone visited the hotel for a 6-night stay.

Julie had 3 meals in the hotel during the visit.

guest check-in= $8.40 per guest check-in

room cleaning= $21.00 per room cleaning

meal service= $4.00 per served meal

<u>To allocate costs based on the activity, we need to use the following formula:</u>

Allocated MOH= Estimated manufacturing overhead rate* Actual amount of allocation base

guest check-in= 8.40*1= 8.4

room cleaning= 21.00*6= 126

meal service= 4.00*3= 12

Total allocated cost= $146.4

3 0
2 years ago
Curtis created his own restaurant equipment company, supplying the greater Denver area, five years ago. Until now, he has, never
Amanda [17]

Answer:

cocc

Explanation:

a

7 0
2 years ago
A well-known industrial firm has issued $1,000 bonds that carry a 4% coupon interest rate paid semiannually. The bonds mature 20
Flauer [41]

Answer:

5.59%

Explanation:

$1,000 bonds carrying a 4% coupon rate, semiannual coupon $20, matures in 20 years

if you purchase the bonds at $715, the nominal annual rate of return = coupon payments / bond price = ($20 + $20) / $715 = $40 / $715 = 5.59%

The nominal annual rate of return is calculated by dividing the revenue generated by an investment by the cost of the investment.

8 0
2 years ago
Andy is talking to his friend Bruce, who has an interest in Arlington, LLC, about purchasing his LLC interest. Bruce’s outside b
dangina [55]

Answer:

$23,000

Explanation:

LLC interest for $18,000 +$5,000 one-fourth share of the LLC’s debt

=$23,000

Therefore If Andy bought Bruce’s LLC interest for $18,000, Andy’s outside basis in Arlington, LLC will be $23,000 because Andy's basis would equal the amount he paid for his LLC interest plus his share of the LLC debt which is why he would have a starting basis of $18,000 + $5,000 of LLC debt, or $23,000

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2 years ago
What is the maximum period of time that a personal services contract for temporary consultant services may be awarded?
Kisachek [45]

Answer: 1 year

Explanation: According to the Defence Federal Acquisition Regulation under 237.106, personal service contracts that apply to consulting or expert services will be limited to one year. However this will only apply to duties that are temporary (limited to 1 year, or 12 months), or non cumulative days (needs to be 130 days or more that are broken up within a year). During this time the officer contracting the service will enter into a contract, make an order, or exercise options for various services that do not exceed 1 year.

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2 years ago
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