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UNO [17]
2 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]2 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

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Which financial leverage ratio is used with two other ratios to mathematically produce the return on equity ratio?
ipn [44]

Answer: c. Total Assets/ Equity

Explanation:

To measure the Return on Equity with 3 ratios, the <em>DuPont Analysis</em> can be used. This is a technique of deconstructing the Return on Equity ratio into various constituent ratios so that their effect on Return on Equity is better know.

The basic DuPont Analysis is;

Return on Equity = \frac{Net Income}{Revenue} * \frac{Sales}{Total Assets}  * \frac{Total Assets}{Equity}

Total Assets/ Equity or the Assets to Shareholder Equity ratio is the answer.

5 0
2 years ago
One of Justin's largest international customers is Alpine Airwaves in Switzerland. He got a call from his contact at Alpine Airw
Evgen [1.6K]

Answer:

Justin's company should prepare to demonstrate that it is ISO 14001 compliant.

This means that it is following the environmental management standards for environmental footprint and waste reduction, while promoting environmental sustainability in its operations.

Explanation:

ISO 14001 is one of the environmental management standards, prescribed by the International Organization for Standardization (ISO), "to help reduce environmental impacts, reduce waste, and make the environment more sustainable," according to the ISO website.  ISO 14001 specifies requirements for an effective environmental management system (EMS) by providing a follow-able framework.

3 0
2 years ago
At a decision point in a decision tree, which machine would you select when trying to maximize payoff when the anticipated benef
Marat540 [252]

Answer:

Machine C

Explanation:

The computation of the expected benefit is shown below:

For Machine A

= $45,000 × 90%

= $40,500

For Machine B

= $80,000 × 50%

= $40,000

For Machine C

= $60,000 × 75%

= $45,000

If we see the expected benefit of each machine so we can say that the Machine C has the highest benefit generated from the available ones

8 0
2 years ago
You are hired as a consultant to decide if your client should purchase a new, highly specialized piece of equipment. The product
igor_vitrenko [27]

Answer:

Given:

Demand = 15,000

Initial investment = $256,000

Variable cost = $15

Selling price = $30

Here, we'll first compute break-even quantity :

i.e. Initial \: investment + variable \: cost \times Quantity_{break\:even} = Quantity_{break\:even} \times selling price

256,000 + 15 \times Quantity_{break\:even} = Quantity_{break\:even} \times 30

Quantity_{break\:even} = 17,067 units

From above we can state that the demand is less than break-even quantity i.e. in this case the organization will not be able to recover the investment made.

<u><em>Therefore, the company's total margin will be less than its investment.  </em></u>

<u><em>The correct option is (b)</em></u>

5 0
2 years ago
Charleston Company has elected to use the dollar-value LIFO retail method to value its inventory. The following data has been ac
irina [24]

Answer:

Ending inventory at retail = $902,000

Ending inventory at cost = $550,424

Explanation:

Kindly check attached picture

4 0
2 years ago
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