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UNO [17]
2 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]2 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

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Which of the following should be kept in mind when deciding between mac and windows computers?
jenyasd209 [6]

Answer:

A and B

Explanation:

When you own a business you must keep in mind that most employees would rather use a windows computer rather than a Mac as they are less likely to have used them in the past. This would decrease productivity. Additionally one would have to pay for a course teaching them to use Apple computers which is unnecessary. Additionally Windows Computers are largely cheaper. These savings can be reinvested into the business

5 0
2 years ago
Mark and susan, a recently married couple with full?time jobs, set a goal of putting $200 in savings every month to make a down
xxMikexx [17]
The type of goal they set is referred to as medium term goal. There are three types of goal, short, medium and long term goals. Short term last for a maximum of two years, medium term goal last for a maximum of five years while long term goal can last up to ten years.
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2 years ago
Jeff's Pizzeria can handle 30 orders during the day. It wanted to increase this number, so it started making its delivery boys d
MissTica

Jeff's pizzeria can handle 30 orders during the day.It wanted to increase this number,so it started making its delivery boys do minor chores in the kitchen when they were not out for delivery and made some of the chefs pick up customers' calls.This doubled the number of order Jeff's Pizzeria could handle.This approach is an example of <u>Synergy</u>

Answer: The correct answer is (B)

<u>Explanation:</u>

Synergy takes place when a concern use teams to increase performance and growth and it helps in achieving common goals.Synergy means collective performance or action which multiply the speed of team.

Synergy approach helps in speeding up the job and completing it in a desired time period.It increases the effectiveness of the team and enable the team to share common perspective,knowledge and experience.

Even if the members of the team are not talented enough but with group efforts or synergy a team can accomplish the things beyond their skills.

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6 0
2 years ago
ou currently own 10 percent of the 3.0 million outstanding shares of Webster Mills. The company has just announced a rights offe
REY [17]

Answer: 9.09% ownership

Explanation:

Your current ownership of the shares in Webster Mills is 10% of 3 million.

That means that you own,

= 10% * 3 million

= 300,000 shares.

The new offering that the company is doing equates one right to each share of existing stock and is expected to raise $12 million in new financing at a cost of $40. The goal is to find out how many new shares this will add.

= 12,000,000/40

= 300,000 shares

This means that 300,000 new shares will be added.

There are already 3,000,000 shares outstanding and now there are 300,00 extra which would bring the total to,

= 3,000,000 + 300,000

= 3,300,000 outstanding shares.

Since you sold your rights then you still have shares but now your percentage of ownership will change because of the increase in outstanding shares.

Your ownership percentage is now,

= 300,000 shares (that you own) / 3,300,000 (new outstanding balance)

= 0.0909

= 9.09%

Your new ownership position is that you own 9.09% of Webster Mills.

8 0
1 year ago
If a product is targeted to a risk-seeking individual who is college educated,
Sindrei [870]

The answer is pretty much in the question: the market segmentation used was targeted at a high-paying, educated and sport-interested market segment.

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1 year ago
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