Answer:
D) All of these
Explanation:
World class performance measures can be used in different functional areas, for example International Organization for Standardization (ISO) norms apply to all the functional areas of a company:
- ISO 9000 - Quality Management
- ISO 27000 - Information Security Management Systems
- ISO 14000 – Environmental Management
- ISO 31000 - Risk Management
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ISO 50001 - Energy Management
- ISO 26000 - Social Responsibility
- ISO 28000: 2007 – Specifications for Security Management Systems for the Supply Chain
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ISO 37001: 2016 Anti-Bribery Management Systems
- ISO 45001 – Occupational Health and Safety
- ISO 22000 – Food Management Systems
Other types of world class performance measures that are not as established and recognized as ISO norms, but are gaining momentum in modern management like World Class Manufacturing (WCM) framework focus on four main areas:
- Manufacturing competitive products: measure quality performance
- Manufacturing product mix and volume: measure cost performance
- Short lead-times and make-to-order: measure delivery performance
- New product introductions: measure flexibility performance
Answer: The stage of communication is MESSAGE DECODING.
Explanation: Decoding of a message involves interpreting and understanding a message. It is the process of converting a message sent into thoughts.
A message is first received by a receiver who then begins to interpret it. The receiver translates the message into meaningful symbols that is easily understood by him. When you decode a message, you get the meaning out of a conversation or message. As such, a message can be said to be completely decoding when then is successful communication.
Answer: True
Explanation:
From the question, we are informed that Esther and Holly have a disagreement over which company to present their business idea to and that they decide to disregard their different stances on environmental issues and focus solely on which business will provide them with the most resources in the short-term.
The above scenario shows that Esther and Holly are focusing on interests, and not positions. This is shown by them disregard their different stances and focusing on a common goal.
Answer:
C. <u>at least several</u>
Explanation:
Competitive advantage refers to a favorable situation or position a business enjoys over it's competitors owing to it's specialization or strength in performing a specific operation.
For example, in case of telecommunication, one company's competitive advantage could be superior network coverage with lower call drops than it's competitors.
In order to survive and grow, a business should try and gain competitive advantages in at least several fields and yet at the same time retain and maintain those competitive advantages over a period.