"Then I will need an average quality score of <u>3.28</u> to meet 85.28 goal."
<u>Step-by-step explanation</u>:
- current average quality score = 82
- improvement on average quality score = 4% of 82
⇒ (4/100)82
⇒ 82/25
⇒ 3.28
The improved average quality score = 82+3.28 = 85.28
The employee needs an average quality score of 3.28 to meet the goal of 85.28
