Answer:
False.
Explanation:
Henry Mintzberg is a management expert who has theorized after much research and study the roles of managers. He had suggested ten managerial roles which he divided into three categories, namely, interpersonal, informational, and, decisional roles.
Interpersonal role defined by Mintzberg is the relationship shared by the manager with others in an organization.
In the Informational role, the manager is required to collect and disseminate information. The manager plays an important role in the flow of information in an organization.
The most important all the roles, the role of the manager is of decision making. The decisions that a manager takes for his organization is to change the current environment of the organization.
So, the categories stated in the question are wrong and hence it is false.
Answer:you can ask to offer him something else other than what he wants; suggest something else which may be even better than what he asks for. You may offer another service .
If this is not resolving the situation you can offer your apology constantly keeping a calm tone as you continue to let him know that you can not go against the company policy.
At all times no matter what you can not go to their standard of anger,you have to maintain a professional tone and show that you understand their concern even though you can not help them.
Explanation:
Answer:
groupthink
Explanation:
Asterisk Inc. decided to change some of its policies. Jensen, a team manager, conducted a meeting to inform his team about the management's decision. During the meeting, the majority of Jensen's team members were in favor of the policies except Sandy. As a result, Sandy decided not to voice her concerns about the policy changes fearing negative consequences. This scenario illustrates the concept of <u>groupthink</u>.
Groupthink is based on the desire not to upset the balance/harmony of a group of people thinking about a situation, it is a phenomenon whereby a group of individuals reach a premature consensus on an issue without critical reasoning or evaluation of the consequences or alternatives in a bid to avoid dissenting views and opinion. It is a situation whereby harmony in a group is promoted more than critical and objective analysis of issues.
Answer: A) no damages from the driver
Explanation:
CONTRIBUTORY NEGLIGENCE is a defence where a person is ruled to have contributed to whatever injury there may have sustained in the matter at hand, through their own negligence.
When this happens, the plaintiff is COMPLETELY BARRED from receiving any form of compensation from the Defense.
This is a particularly harsh doctrine that has been abolished in many Common Law countries who instead now follow the COMPARATIVE NEGLIGENCE approach where the Plaintiff's claim is reduced by the percentage they contributed to the accident. In this case their claim would be reduced by 20% leading to $80,000 being paid by the Defendant.
