Answer:
D. Reliability.
Explanation:
Eight dimensions of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David A. Garvin, formerly C. Roland Christensen Professor of Business Administration at Harvard Business School.
Garvin's eight dimensions can be summarized as follows:
1. Performance: Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
2. Features: Features are additional characteristics that enhance the appeal of the product or service to the user.
3. Reliability: Reliability is the likelihood that a product will not fail within a specific time period. This is a key element for users who need the product to work without fail.
4. Conformance: Conformance is the precision with which the product or service meets the specified standards.
5. Durability: Durability measures the length of a product’s life. When the product can be repaired, estimating durability is more complicated. The item will be used until it is no longer economical to operate it. This happens when the repair rate and the associated costs increase significantly.
6. Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person.
7. Aesthetics: Aesthetics is the subjective dimension indicating the kind of response a user has to a product. It represents the individual’s personal preference.
8. Perceived Quality: Perceived Quality is the quality attributed to a good or service based on indirect measures
Answer:
c. Designing the survey so that subjects are not forced to answer one question before going to the next.
Explanation:
A researcher while conducting specific research asks the participants which he or she has been chosen for the purposed of research to sign the informed consent in which the researcher has mention the terms and conditions and brief description about a particular study.
In an informed consent, a researcher should mention that the participant's information will be kept confidential and hence they can withdraw from the research whenever they want. They have the liability of answering questions and skipping them if they want to. In short, the researcher should follow the ethical guidelines.
Europe was a major source of migrants because of the diminishing returns for the middle class in the mainland.
Explanation:
Europe had been colonizing new lands throughout the century and the condition at the home had been worsening for the middle class who sometimes found it better off to either move to a colony or to switch to another nation.
Thus, mass migrations happened especially towards the New World.
This was also the time of migrations to Australia New Zealand and other nations that were settled by Europeans who were in search of a better life.
<span>The answer is resistance. It is
loosely defined as a client's unwillingness to discuss a particular topic in
therapy.</span>
<span>There are uncountable reasons
why clients can be resistant within a therapeutic relationship. People of all
cultures, natures, and personalities visit psychologists, each with their own
reasons for entering therapy. Some people may be ordered or referred by a third
party to enter therapy. Since they are not there of their own will, these
clients are often unwilling to be there and can show very obvious struggle to
the process. Regardless, many clients show some sort of resistance to the
emotional pain that change demands. Clients can be unwilling and opposed to
change even if it is what they desire, as change can be difficult, emotionally
painful, or scary.</span>
Answer:
Passive Communication
Explanation:
Communication is the deliverance of a message, thought or feeling through speak, writing, behavior or any other form. There are three types of communication that exists and these are:
- Aggressive communication: This is a confrontational approach and the persons involved are often left uncomfortable. It is often hostile and leaves out the other parties to make any decision for themselves. This person will defend their rights at the cost of others. In some cases there is some effective here but it must be used as a last resort.
- Passive communication: This is an uncomfortable position for the person that should be communicating and is not. These people will ignore their rights on the basis of not causing a fuss and will suffer a lot of emotional trauma in the mean time. More likely than not the issues is not resolved and the person could only leave the situation for a change. This is the least effective form of communication but the most peaceful for the other party.
- Assertive communication: This is the more logical approach that involves mature expression of feelings, demand of rights and considerations for the other parties' thoughts, rights and feelings. This is the most desired way to handle a situation but it is not always effective. The take away from this is that one's dignity and self respect is left in tact and the message was sent across without discomfort or aggression.
In this case the UAP that suffers in silence is exhibiting Passive Communication.
