Question

Nicholas, a longtime hotel manager for Wyndham, was meeting with Sophie, a regional manager, and telling her about his recent decision not to fire a front desk employee about whom several guests had complained. Nicholas discussed the four stages of the decision process. He said, "I first identified the problem, and then I gathered alternative solutions. I evaluated each choice and selected a solution. I then implemented my decision to not fire the employee but instead to provide him with additional training. Finally, I followed up with an evaluation of the solution I’d chosen." Nicholas is using the ______ process.

Answer 1

Answer:

The correct answer is: rational decision-making model

Explanation:

In the world of management and leadership, decision making is one of the most common, most demanding processes that have a high level of importance to determine the direction of organizations and determine how the processes that will guide the necessary activities will be to meet the objectives set.

Decision-making is fundamentally a choice between different alternatives to solve a problem in the most efficient way possible, but it cannot be taken lightly, so there are several methodologies and several types of decision-making, in this article we will discuss a bit about the "Rational model of decision making".

This model proposed by Herbert Simon is mainly characterized by the use of critical thinking to make decisions within organizations, equally applicable to everyday life. The rational model is simply to evaluate as objectively and sensibly different alternatives, with varied scenarios, causes and future results.

Answer 2

Nicolas is using 'Rational decision making' process.

Explanation:

Rational decision-making is a dual-step process of selecting alternative solutions. The logical decision-making process encourages reasoning, impartiality, and consideration of subjectivity and experience. In this case, the term "fair" doesn't in the philosophical sense imply sound or clear-headed.

This model prefers objective information and a systematic theoretical method on subjectivity and emotion. This model suggests that the choice-maker is well and clearly educated about options, as well as the need to determine every choice against another.