Question

Synergy Inc. has recently assigned some of its best employees to form a cross-functional team and complete a project from a new client. Many of the employees on this team are apprehensive about the structure and dynamics of how they will function as a group and accomplish this goal. To energize the employees, their immediate manager is holding a meeting with them next week where he will provide them some additional training in strategies and methods that may work well for the team. The manager's initiative to hold this meeting fulfills the ________ function of communication.

Answer 1

Answer:

Information

Explanation:

The information function of communication (in an organization) refers to the act of providing data and information so that employees can effectively complete their job.

These information is given so that employees are aware of the rules and procedures of an organization and what it's expected from them when doing their job. Another goal of this function is to eliminate job uncertainty since workers will be fully informed of what's going on.

In this example, the employees of the team are apprehensive about the structure and dynamics of how they will function as a group. So the manager will hold a meeting to provide them some additional training that might work well for the team.

The manager will give information to the employees so they can work better as a team (rules and procedures by providing them extra training) and this will also help diminish the uncertainty and apprehension they are feeling about their functions as a group.

Thus, this is an example of the information function of communication.