Question

Your large firm is about to change to a customer-centered organization structure, where employees who have rarely had customer contact will now likely significantly influence customer satisfaction and retention. As part of the transition, your superior wants an accurate evaluation of the morale of the firm’s large number of computer technicians. What type of sample would you draw if it was to be an unrestricted sample?

Answer 1

Answer:

Stratified random sampling

Step-by-step explanation:

In statistics, stratified sampling is a method of sampling from a population which can be partitioned into sub populations.

Th computer technicians are representative of a strata or sub population  of the organisation.

Answer 2

Answer:

Simple random sample

Step-by-step explanation:

This is the purest form and unrestricted from of probability sampling. This type of sampling is used when each population element has an equal selection chance. There are six steps to follow when using the simple random sample; define the population, selecting the sample size, population listing, assigning numbers to the units, looking for random numbers, and sample selection.