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jekas [21]
2 years ago
14

A change in company policy now means that employees have to gather a lot more information from a customer before dealing with a

request. The best way to handle the change is to: Apologize for any trouble and explain the change to each customer. Try to keep customers from becoming upset by suggesting that the change is minor. Explain the change to each customer and tell those who complain that you agree with their complaints. Argue against the people in the company who set up the change, in order to maintain customer satisfaction.
Business
1 answer:
Natalka [10]2 years ago
3 0

Answer:

Option A Apologize for any trouble and explain the change to each customer.

Explanation:

The reason is that it is ethicaly correct because the change in policy is not minor, neither involves unethical practice of leg pulling of seniors nor agreeing all the complaints of the customer because he might be totally wrong. The sales person will have to explain the customer what actually the changes are in the policies and why it has adopted it. For the inconvenience caused to the customers, the company must apologize.

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Natalia notices that if she does not sleep a lot at night, she feels tired the next day. What relationship (if any) exists betwe
GalinKa [24]

Answer:

The correct answer is letter "B": There is a negative correlation.

Explanation:

In the world of Finance, Correlation is a statistical measure of how two securities move in relation to each other. Correlation is represented by the correlation coefficient with ranges between (-1) and (+1). When two variables move in a similar direction, they are considered positively correlated. If the variable move in different directions they are negatively correlated.

5 0
2 years ago
In 2018, the Westgate Construction Company entered into a contract to construct a road for Santa Clara County for $10,000,000. T
Zepler [3.9K]

Answer:

revenue recognized

2018 = $2,800,000

2019 = $4,500,000

2020 = $2,700,000

gross profit

2018 = $616,000

2019 = $990,000

2020 = $383,400

Explanation:

Percentage of                      2018              2019               2020

completion method

Cost incurred in                   $0          $2,184,000    $5,694,000

previous year

+ Cost incurred              $2,184,000 $3,510,000    $2,316,600

during the year

Total cost incurred        $2,184,000 $5,694,000    $8,010,600

+ Estimated cost to       $5,616,000  $2,106,000            $0

be incurred

Total estimated cost    $7,800,000 $7,800,000     $8,010,600

to be incurred

Percentage of                   28%               73%                  100%

completion

 

Total revenue        $10,000,000  $10,000,000    $10,000,000

Total revenue         $2,800,000    $7,300,000     $10,000,000

recognized (% of completion x total revenue)

- Revenue recognized       ($0)    ($2,800,000)    ($7,200,000)

in previous year    

= revenue recognized  $2,800,000   $4,500,000     $2,700,000

in current year

gain/loss                                2018                 2019          2020

Revenue                        $2,800,000  $4,500,000    $2,700,000

- Cost incurred             ($2,184,000) ($3,510,000)   ($2,316,600)

Gross profit                     $616,000     $990,000       $383,400

8 0
2 years ago
This seems like a good time to ask the basic question, “How’s it going in class?” Feel free to offer constructive feedback about
aksik [14]

Answer:

Following are the answer to this question:

Explanation:

Following are the paragraph to this question:

It was great this course! It's formatting, which includes its course to make it's navigating and understanding quickly. Its tasks were also challenging enough just to participate with both the substance, and they're not challenging enough just to create discomfort or feel confused.

8 0
2 years ago
Reading through a credit card disclosure (aka the Schumer Box), you see the A.P.R. for a specific card is set at 9.99% - 23.99%.
Leviafan [203]

If the A.P.R. for a specific card is set at 9.99% - 23.99%, it shows the range of the A.P.R bank is offering for the card. It means the A.P.R. can be any % between 9.99% and 23.99%. The A.P.R. is decided on the basis for the credibility of the borrower. The credit score of the borrower is the factor to determine the credibility of the borrower. Hence the A.P.R of the card is determined on the basis of the credit score of the borrower.

Hence, the correct answer is:

b. One of the primary factors determining your card's A.P.R. is your credit score

6 0
2 years ago
Maxwell Manufacturing makes two models of felt tip marking pens. Requirements for each lot of pens are given below. Fliptop Mode
Leto [7]

Answer:

Step 1

Let us assume that x1 amount of Fliptop and x2 amount of Tiptop models are produced, then the objective function is to maximize profitability with the constraints on the production limited by the available plastic, ink and time. Hence the LP model is given by the objective function and the three constraints as shown below:

Objective function ($) (OF):                maximize z = 1000x1 + 1000x2

Plastic material constraint ( Eqn. 1): 3x1 + 4x2 <= 36

Ink material constraint (Eqn. 2):         5x1 + 4x2 <= 40

Time constraint (Eqn. 3):                    5x1 + 2x2 <= 30

Non negativity constraints:                 x1, x2 >= 0

Step 2

Since it is a 2 variable problem it can be solved graphically or using a model solver such as MS-Excel ®. The feasible region is defined by the corner points (boundary points) A, B, C, D, E and the boundary lines of the constraint equations 1,2,3 and the objective function OF as shown in the diagram.

The coordinates and the OF values at the corner points are given below:

A (0,0); OF = 0 (intersection of non-negativity constraints)

B (6,0); OF = 6000 (intersection of x2=0 and eqn 3)

C (4,5); OF = 9000 (intersection of eqn 2 and 3)

D (2, 7.5); OF = 9500 (intersection of eqn 1 & 2)

E (0,9); OF= 9000 (intersection of x1=0 and eqn 1)

Step 3

Hence the optimal solution is given by the point D where the OF equation touches the feasible region with the maximum value. There is an excess of 5 units of molding time available.

6 0
2 years ago
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