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jekas [21]
2 years ago
14

A change in company policy now means that employees have to gather a lot more information from a customer before dealing with a

request. The best way to handle the change is to: Apologize for any trouble and explain the change to each customer. Try to keep customers from becoming upset by suggesting that the change is minor. Explain the change to each customer and tell those who complain that you agree with their complaints. Argue against the people in the company who set up the change, in order to maintain customer satisfaction.
Business
1 answer:
Natalka [10]2 years ago
3 0

Answer:

Option A Apologize for any trouble and explain the change to each customer.

Explanation:

The reason is that it is ethicaly correct because the change in policy is not minor, neither involves unethical practice of leg pulling of seniors nor agreeing all the complaints of the customer because he might be totally wrong. The sales person will have to explain the customer what actually the changes are in the policies and why it has adopted it. For the inconvenience caused to the customers, the company must apologize.

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a. Segar Company budgets sales of $3,200,000, fixed costs of $700,000, and variable costs of $2,240,000. What is the contributio
GarryVolchara [31]

Answer:

a. 30%

b. $335,000

Explanation:

a. The computation of the contribution margin ratio is shown below:

Contribution margin ratio = (Contribution margin) ÷ (Sales) × 100

where,

Contribution margin  = Sales - Variable cost

= $3,200,000 -  $2,240,000

= $960,000

And, the sales is $3,200,000

Now put these values to the above formula  

So, the value would equal to

So, the Contribution margin ratio = ( $960,000) ÷ ($3,200,000 ) × 100 = 30%

b. The computation of the income from operations is shown below:

= Contribution margin - fixed cost

= $2,100,000 × 35% - $400,000

= $735,000 - $400,000

= $335,000

3 0
2 years ago
In his speech, George plans to convince his audience to buy a refillable water bottle instead of disposable water bottles. What
Brut [27]

Answer:

The general purpose of Georges speech is to make people shift towards adopting ways that would reduce plastic waste.

The world is currently suffering from plastic waste which is non biodegradable. It is harming the environment and destroying sea life.

Water being the most used product, using a reusable plastic water bottle would mean you use lease disposable ones that would automatically reduce plastic waste considerable. A huge different can be made to the hearths environment through it.

4 0
2 years ago
Jarrett Baker is the founder of an enterprise software company located in Chevy Chase, Maryland. By looking at the income statem
Westkost [7]

Answer and Explanation:

In this particular case, the working capital continues to fall and hits a value below zero otherwise the business would have a negative cash flow.

Company's assets are below its liabilities which including its current working capital would not be able to manage its debts. The Company would be faced with extreme difficulty in paying back its creditors.

If, as in the case at hand , the company continues to operate in low working capital and work capital declines over time, the company can encounter extremely serious financial problems.

Following Effects may include declining revenue from purchases, non-inventory management, or issues with the specific total accounts receivable.

3 0
2 years ago
The following cost data pertain to the operations of Montgomery Department Stores, Inc., for the month of July. Corporate legal
deff fn [24]

Answer:

1.$134,000

2.$183,800

3.$124,050

Explanation:

1. Computation for the total amount of the costs that are direct costs of the Apparel Department

Apparel Department cost of sales - Evendale store $116,100

Apparel Department sales commission-Evendale store $7,950

Apparel Department manager's salary-Evendale store $9,950

Total direct costs for the Apparel Department

$134,000

2. Computation for the total amount of the costs that are direct costs of the Evendale Store

Apparel Department cost of sales - Evendale store $116,100

Store managers salary - Evendale store $18,300

Apparel Department sales commission-Evendale store $7,950

Store utilities - Evendale store $17,800

Janitorial costs - Evendale store $13,700

Apparel Department manager's salary-Evendale store $9,950

Total direct cost for the Evendale store $183,800

3. Computation for the total amount of the Apparel Department's direct costs that are variable costs with respect to total departmental sales

Apparel Department cost of sales - Evendale store $116,100

Apparel Department sales commission-Evendale store $7,950

Total variable cost-Apparel department $124,050

6 0
1 year ago
When looking at the company's sales figures, Marisol sees that her salespeople have not achieved high sales in Japan. She is at
umka21 [38]

Answer:

The correct answer is Identifying the problem

Explanation:

The first step to solve the problems is their identification and for this there are different techniques such as Cause - Effect Analysis (Ishikawa Fishbone Chart), Problem Tree, Zopp Method, Vester Matrix ... very graphic and visual methods for problem detection My recommendation, in addition to the use of these techniques, is to make a list of all the problems that can be detected.

Problems can be detected:

  • Directly, through signals in the environment.
  • Through variations in the historical behavior of the company (Necessary the use of measurable or indicators).
  • Anticipating trends or future indicators.
6 0
2 years ago
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