Answer:
A key performance indicator of the customer perspective in a balanced scorecard is option C. number of repeat customers
Explanation:
A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.
Organizations use KPIs to analyze their success rate.
The customer perspective within the balanced score card enables organizations to target the market segments to prioritize. Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.
Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.
Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.
Answer:
An unrealized holding gain of $28 million in 2019.
Explanation:
At the financial year-end, the company have to reevaluate the investment to recognize the gain or loss.
If the fair value is higher than actual investment, the company gain and vice versa it lost.
In this scenario, the fair value adjustment = the valuation on 31st December – purchased value = $150 million - $132 million = $28 million.
Because this step is just an approach to record new valuation of investment, then it’s consider unrealized.
In short, Phillips Corporation should first update the fair value adjustment of $28 million on December 31 2021
Answer: Require close coordination and collaboration.
Explanation:
Interaction jobs are jobs that requires an employee to constantly interact with customers to listen to their complaints/challenges faced as regards a company's product and seeking for means of solution to the complaints/challenges. Interaction jobs needs an employee to constantly work with consumers of a company's product.
Answer: He is guilty of violating the Age Discrimination in Employment Act
Explanation:
The option that's true which involves Paul's plan requiring computer training in high school in order to eliminate older workers is that Paul is guilty of violating the Age Discrimination in Employment Act.
The Age Discrimination in Employment Act of 1967 simply protects the workers who are 40 years and above from being discriminated against due to their age during the hiring, promotion, compensation, or any other conditions of employment. In this case, Paul is guilty as he violated the Act.
Answer:
content validity
Explanation:
Content validity is a type of test that measures the conduct, knowledge, ability or capacity of the subject (in this case the job applicant).
Brick-n-Go is carrying out this test to measure the abilities and knowledge that the job applicants have regarding the recognition of real life construction errors.
