Answer:
D. Reliability.
Explanation:
Eight dimensions of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David A. Garvin, formerly C. Roland Christensen Professor of Business Administration at Harvard Business School.
Garvin's eight dimensions can be summarized as follows:
1. Performance: Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
2. Features: Features are additional characteristics that enhance the appeal of the product or service to the user.
3. Reliability: Reliability is the likelihood that a product will not fail within a specific time period. This is a key element for users who need the product to work without fail.
4. Conformance: Conformance is the precision with which the product or service meets the specified standards.
5. Durability: Durability measures the length of a product’s life. When the product can be repaired, estimating durability is more complicated. The item will be used until it is no longer economical to operate it. This happens when the repair rate and the associated costs increase significantly.
6. Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person.
7. Aesthetics: Aesthetics is the subjective dimension indicating the kind of response a user has to a product. It represents the individual’s personal preference.
8. Perceived Quality: Perceived Quality is the quality attributed to a good or service based on indirect measures
Answer:
trial
Explanation:
A trial is defined as criminal proceedings: the examination in court of the issues of fact and relevant law in a case for the purpose of convicting or acquitting the defendant. It is the examination of evidence by a judge or jury in order to determine if an accused is guilty or innocent and give verdict accordingly.
Ethnographic research continues to provide a deep understanding of informants' everyday lives and cultures, due participant observation. Participant observation is type of method for collecting data in order to make qualitative research of cultures, people and processes. In this method <span>the observer participates in ongoing activities and records observations.</span>
According skinner's theory the thing that motivates our behavior, emphasizes that the behavior is motivated by your surroundings. He believes that the motivation is external, which comes from outside one the person who wants to learn. To lessen or strengthen a behavior he suggest using reinforcement, In yolandas case, you receive positive remarks from her family and teachers gave her reason to success academically.
