The answer is <span>y= (x-3)^2 + 9
I hope this helps</span>
Answer: option d.
Step-by-step explanation:
You have the following formul given in the problem:

You know that:
The number of customers serviced in an hour by the technical support representative is 6 costumbers, therefore:

As the problem asked for the probability that a costumber will be on hold less than 30 minutes, we know that:

Substitute the values above into the formula.
Then, you obtain:
or 95%
A quadratic equation has either two different real roots, one real root, or two conjugate complex roots (this is the case when the discriminant is negative, i.e. when you have no real roots).
Two conjugate complex roots have the same real part and opposite imaginary parts. So, the solutions to Amina's equation will be in this form:

For some 
8/15 or 11/15 would b the probabiltity of those