Question

The best way to address a borrower's questions that the notary signing agent is not allowed to answer, is to

Answer 1

The best way to address a borrower's question that the notary signing agent is not allowed to answer is to make a list of all the questions that the borrower has at the end of the signing then have then discuss it directly with the borrower for answers.

Answer 2

The best way to handle that is to Make a list of all of the questions that the borrower has at the end of the signing then have them contact the borrower for answers.
Doing this will make them able to prepare the answers beforehand and distinguish between which information they are allowed to give and which one to held.