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Luba_88 [7]
2 years ago
11

Roberta is a customer service representative at a car rental company. Read the passage. Which actions might lead to increased cu

stomer satisfaction in the company?
Roberta answers all her calls promptly. She addresses her customers by name during the calls. She tries to let a call last as long as possible to avoid other calls. She received a customer service award last month after she resolved customer complaints in record time. She is going on vacation soon because she needs a break.
Business
1 answer:
pochemuha2 years ago
3 0

Answer:

Training

Explanation:

Learning within a workgroup is the only way to improve performance. An outstanding representative as Roberta needs to transfer her skills to the rest of the team. One strategy to accomplish that is naming her as responsible for on-board training for the new teamates.

Another strategy is to use surveys after the calls to know what are the opinions of clients regarding services. It allows to identify improvement opportunities.

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Bracken, Louden, and Menser, who share profits and losses in a ratio of 4:2:2, respectively are partners in a home decorating bu
Alika [10]

Answer:

The computation of given question is shown below:-

Explanation:

a.                                           Bracken Louden     Menser

Profit/loss ratio                      50%          25%       25%

Capital balances before sale  $31,400  $7,400       $13,200

Loss from sale $16,000

Loss Allocation                        ($8,000)   ($4,000) ($4,000)

Capital balance after sales      $23,400  $3,400      $9,200

Distribution of cash                    $23,400  $3,400      $9,200

b.

                                                  Bracken    Louden      Menser

Capital balance                         $31,400     $7,400 $13,200

Loss from sale (32,000)         ($16,000)    ($8,000) ($8,000)

After sales Capital balance     $15,400     ($600)         $5,200

capital deficit allocation             ($400)                         ($200)

New capital balance                 $15,000                        $5,000

Distribution cash                      $15,000        0 $5,000

c.

                                              Bracken    Louden        Menser

Profit/ loss ratio                  50%      25%            25%

Capital balance before sale $31,400   $7,400          $13,200

Loss from sale 48,800    

Loss allocation                 ($24,400)     ($12,200)     ($12,200)

After sale capital balance   $7,000   ($4,800)   $1,000

Allocate louden's deficit       ($3,200)                         ($1,600)

New capital balance         $3,800                    ($600)

Allocate Menser's deficit ($600)  

Distribution cash                $3,200  

6 0
2 years ago
According to an article in marketing news, fewer checks are being written at grocery store checkout stands than in the past. to
timofeeve [1]
<span>Given:
check written        year 1         year 2        year 3
yes                         225            175             125
no                          275            325              375 


</span><span>The expected number of shoppers who pay by check in year 1 if there is no difference in the proportion of shoppers who pay by check among the three years is 175.

Each year has 500 customers, and its proportion of customers paying in check gradually decreased from 45% to 25%. If there is no difference in proportion, I am assuming that the data is averaged. Thus, (225+175+125) / 3 = 525 / 3 = 175.</span>
8 0
2 years ago
Bob's electronics company has quite a buzz around a new television they're launching, called UltraView1000. This television is e
Elan Coil [88]

Answer:

Bob’s ad will appear if search terms contain at least all three of the keywords or variations of those terms.

Explanation:

Bob’s ad will appear if search terms contain at least all three of the keywords or variations of those terms.: Adding a + sign in front of a keyword turns it into a broad match modifier. This prompts your ads to appear only if the keyword or its close variations are in any part of the search terms.

If Bob uses the broad match modifier keywords “television,” “accessible,” and “voice.” His ads will appear for people searching for any combination of these terms in a search (and possibly including additional terms). However, the ads won’t appear if any one of these keywords aren’t in the search term.

7 0
2 years ago
Your annual sales are $240,000. The sales are spread evenly over four quarters. What are your sales in each quarter?
horrorfan [7]

Answer:

60000

Explanation:

240,000/4

6 0
3 years ago
Aaron purchased 500 shares of KMP stock on May 8. On May 16, he purchased another 200 shares and then on May 20 he purchased a f
UkoKoshka [18]

Answer:

Steve will receive $752 dividend income on June 12.

Explanation:

=> Dividend is declared on May 6 to holders of record on Friday, May 22.

=> Aaron shares purchased before May 22 are:

500 shares on May 8

200 shares on May 16

100 shares on May 20

∴ 800 shares  in total

Aaron is having Total 800 Shares as on May 22. So he will receive Dividend for 800 shares.

since Dividend per share = $0.94 , therefore

Total Dividend = 0.94 x Total share ==> 0.94 x 800  

Total dividend = $752

4 0
2 years ago
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