Question

The district manager of a national fast-food restaurant watches the sales reports for each restaurant daily to compare actual sales with projected sales goals, and then takes corrective action if needed. In which part of the management process is she participating?

Answer 1

Answer:

Controlling.

Explanation:

Controlling is the process of measuring and correcting activities (plans, organization, personnel etc.) of an organization. Can be considered as the activity for knowing and correcting important changes in the activities that are planned because determines what is being tackled by evaluating the performance and if there is a deviation, by applying corrective measures so that the activities take place according to plans.

Planning is related to controlling. The failure of planning would mean failure in controlling and the success of planning means success of controlling.

Controlling alerts the manager to potentially critical problems:

* Top Management – when goals are not met.

* Middle and Lower Management – when the objectives are not met.

Managers can use the following: Prevent crises, Standardized outputs,  Appraise employees performance, Update plans, Protect an organization’s asset